This is a really niche question, but does anyone know if a Polo battery could be used in a Tiguan for nearly three years without a problem?
I bought an 8 month old Tiguan from Volkswagen Dealership A just under two years ago. All fine until last week when it was intermittently struggling to start. Took it to Volkswagen Dealership B because it’s much closer (has been serviced, new tyres etc at A, but this involved dropping it for the day and difficult to then get to/fro).
B said there were two battery errors so they recharged it and said it was fine, but if any further problems, they would replace the battery. Yesterday, it would not start at all, so B sent a recovery vehicle to collect it. This afternoon I got a phone call to say when they removed the battery and ran the code, it came up as a Polo battery. They now won’t touch it under warranty (and want £80 for the recovery charge as it’s now not a warranty issue).
I phoned A to complain and tell them they needed to sort it. A think it is a factory error? They are going to collect the car tomorrow (after I pay the recovery charge, but they say they will reimburse me) and look at it themselves.
So, my question is- can a car run on the completely wrong battery for nearly three years (I know nothing about these things) or is it more likely to be an admin/typo when B input the code into whatever system, or the wrong code on the battery?