I'm at a loss.
DS is 2.5. He's getting into a phase where he will scream when he doesn't get what he wants. Not crying/screaming, literally just screaming and getting hysterical.
I want to say ignoring him and not giving him the attention he's looking for is best but I keep being called too soft and I don't want him to be known as a terror child 
No idea how to handle it. I've shouted on a few occasions but it just makes him worse.