Booked a v naice hotel for 2 nights. It is our holiday and was supposed to be a real treat and much more than we would normally spend (£350 a night).
Arrived at hotel at 7pm after v early start and loooong car journey. Checked in and paid. Lady then mentioned there was a wedding but assured us we would be unlikely to hear it and if we had any problems to ring reception and let them know.
Turns out our room was bang next to wedding venue. Music was so loud we couldn’t sleep. Every time someone opened the door at end of corridor it became louder and lots of loud drunk people walking past. Guests singing along at the top of their voices.
Eventually I called reception and asked how late the music was going to go on as we couldn’t sleep. I was told it was “only” until midnight, and that I had been informed about the wedding at check in and there was nothing they could do. Things finally quietened down at about 12:30am.
I spoke to reception this morning to check there are no other events tonight as we would leave if so. They confirmed not and gave a very half-hearted apology. They don’t seem to care less. I’m not at all happy.
What would you do? I don’t want to be a CF but equally we’re all exhausted (especially 6 YO DS). He’s been too tired to enjoy the sight seeing we planned to do today and we’ve given up and come back to the room. Should I let it go or should I escalate it?