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Tesco self scan

6 replies

AlexaAmbidextra · 09/08/2019 21:09

I’ve done this on seven occasions now and every single time my shopping gets checked. Getting a bit pissed off with this so asked today whether I looked shifty. Apparently, the staff get a message flashed up to check a particular shopper’s bags. They don’t just look at you and choose at random. I’d love to know what it is in my shopping that triggers this. I’m getting quite paranoid about it now. 😄

OP posts:
SamBeckett · 09/08/2019 21:21

I get checked almost every time too, I know the have to do it but it is annoying sometimes as I use a huge rucksack and always end up having to repack everything .
It is still much faster than waiting to be served and i like the fact that I can see how much I am spending while I am shopping

TremblingFanjo · 09/08/2019 21:23

I've had this but I've been using it at a few different stores over the last few weeks so assumed it was that.

Unshriven · 09/08/2019 21:27

I think a fairly small percentage of custoners use it, so they have time to check most people.

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ginyogarepeat · 09/08/2019 21:32

I use self scan in several different supermarket chains, have done for years, and have NEVER had my shopping checked. Not once! Now I'm wondering what I do differently to everyone else.....

SpoonBlender · 09/08/2019 21:42

I've been self-scanning ever since they came in, and I've never been selected. Yay!

FishyMcFishyfingersFace · 09/08/2019 22:32

At Asda we were told they tend to do more checks when you are a newer user of the system and there is a bigger chance of being 'randomly' selected for checks if you keep removing things you have already scanned as you've decided you don't want items or change items for an alternative. I think we once swapped steak pies for chicken pies, plain Doritos for cheesy etc and put a couple of things back and got checked, the person who did the check then mentioned it might be because of taking things off the original scan list. I suppose people scan things, take them off and keep them in their trolley to avoid paying. They can then claim they must have been accidentally removed and were intending to pay for the items if they are found out as they had originally been scanned and it was a mistake they were removed. Hard for the shops to prove you were trying to steal stuff.

Tesco once mentioned getting a lot of multiple items can trigger a check too. When we use the big 24h Tesco we do a big shop, buying stuff to freeze too. As we regularly feed 6 people we tend to buy 2 family pies, 2 or 3 bags of potatoes, 2 bags of carrots, 2 jars of hunters chicken sauce, 4 jars of Korma sauce, 3 or 4 packs of chicken, 2 big boxes of mince, 3 x 6 packs of sausages (sometimes 6 packs to freeze half) etc. etc. etc. as a matter of course so adding more on for a big shop can multiply things up even more. A member of staff said this can trigger a check as it is easy to scan 2 items but have 3, scan 3 tins of soup but have 4 etc.

We scanned our last shopping at Asda ourselves and were checked. I did notice the chap who did the check scanned a few items we had 2 of, probably checking to make sure they had both been scanned, it would be very easy to put 2 items in and only scan one of them, therefore stealing a duplicate. So it looks like Asda check for multiple buying too.

A short while before Christmas last year a member of staff whose till we went through regularly and got to know enough to chat to about stuff other than shopping told us that someone had been arrested very recently for going through the scan and go tills. They had about 24 bottles of champagne in the trolley with something large draped over the top (an Asda that sells bedding etc.) to try to hide the bottles. They had scanned the stuff on top and only one bottle of champagne! Checks can be useful.

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