Hi everyone, I wanted some advice. My daughter was hurt in a pool by her swimming teacher- she dug her fingers into her sides to straighten her, pushed her forward and was mean and generally derogatory. I have gone through all formal complaint procedures and they are refusing to tell me anything saying that she is protected by HR confidentiality. They have still kept her on as an employee, despite her having other written complaints on file. She is also a local councillor. I took a photo of a large scratch on my daughter's side and they at first didn't even take it into consideration and are now saying that they expect scratches as part of accidental marks made by a swim teacher. I do not know where to go next apart from a lengthy and expensive court case but I am so worried about other children. Does anyone have any experience with this? Many thanks.