I've NC for this but regulars will know me because I have mentioned my cleft lip before. I've mentioned this in RL so I'd likd my other username to be seperate from this.
A week ago we attended a wedding and I made a huge effort to look nice. It all went terribly wrong. My ususl hairdresser was too far away to have enough time to get everyone ready so I chose one 10 mins from home.
I went in the day before to discuss what I'd like for hair and make up. The MUA was not in and the lady I was booked in was a bit funny with me. I walked in and went to the desk, she asked who I was with, I said sorry I'd forgotten so she made me sweat and try to remember before saying, 'OK, you're in with me. What do you want.' She clearly knew since she didn't look at her computer/diary. I wanted curled with straighteners including my fringe and the fringe swept to side. I didn't have a good feeling since they all smirked at each other as I was going out of the door. They said the MUA could copy pic/description.
I got there and it a disaster. I told MUA, match my skin tone which is very fair and smokey eyes. I looked like a clown with tide mark, eyeliner left on my nose and smudged on one eye making it look like a black eye. The eyelashes weren't stuck on. She seemed to use a very reddish broen under the black eyeshadow and it was right up to my eyebrows, she coloured those in very dark brown too. Is that the fashion even if you are very blonde?
Worst of all, she painted some wonky cupid bow lips on me. My top lip is classic cleft repair and my septum is very deviated so she painted them to match my septum in bright red.
I knew it looked not quite right but paid her and moved on to hair. She had taken an hour and 20 mins and I was running out of time. I was getting pitiful looks from other customers.
Hair, by the misable lady. She curled the very ends of my short hair, used no heat spray, didn't comb it through and didn't change my parting to side despite my asking previously. She then told me my fringe wouldn't really go to the side. I looked like a 90 year old clown.
I started to cry as I paid her the £10 owed. Went home, washed the make up off, redid my foundation and tried to fix my hair.
My mother screamed at me for being stupid and threatened to ring them demanding money back. I wouldn't let her. I was so hurt and humiliated.
I complained via messenger especially about the lips. The salon told me it was rent a chair and the MUA blocked me. I haven't a leg to stand on, have I?
Surely no MUA would paint lips on someone with a cleft without asking? I've not had that before. It takes a lot of balls for me to get my make up done since I feel so sensitive. I still can't get over and feel totally degraded at the whole thing.
Tell me what you would do. Take it further (how) or leave it?