Returning things to a charity shop - yes or no?

[Snazzygoldfish]

I bought dd a wooden marble run yesterday in a charity shop. The box was sealed with tape but it looked fairly new. When we got it home and opened it, many bricks were missing and had been swapped for odd bricks which are different sizes to the originals so they don't stack up to the right height to be able to use it properly. There are no marbles and we don't have any of the right size to fit through the small holes...not even sure that you can buy them that small. DD was disappointed but being 3 quickly moved on!

I won't return it because it would feel like taking from a charity but I do feel cross with the people who dontated it knowing it's junk. I was just interested in what people thought of returning something worthless morally. It was £8 if that matters.

Definitely return. Charity shops are run as proper businesses these days and will be more than happy to refund.

Glad it worked out for you! I’d have done the same! Where possible, I check if all the pieces are there. Sometimes a game will say, eg, ‘2 dice, 20 cards, 10 figures’ or I can see from the picture on the box, but I know that isn’t always easy!

So glad that you went back snazzygoldfish. It is always ok to return faulty goods to a charity shop (I work in a senior role in a large charity) and as you have said you will now go back and spend more money there. By not taking it back then avoiding the shop, they would be losing out on future custom and therefore missing out on more than the £8 in the long run, without the option to rectify their mistake.