We have a neighbour who is constantly noisy, it's a business, so we expect some evening noise as his kitchen is right under out bedroom window, but this is worse as despite an aircon unit, he constantly has his windows open. He also sets his fire alarm off at least 5 times a day, often waking us up in the early morning & sometimes late at night
On top of this, he uses his property as a church. Sometimes it's clear there's
more people in there screaming to the heavens, but every day, at least twice a day, usually much more, he is screaming as loud as he can with windows wise open
I'm currently listening to 'Jesus, Jesus, hallelujah
, hallelujah" on repeat screamed as loud as he can, so far it's gone on for twenty minutes. He is a very loud mouthed man & from previous run ins with him, a nasty "racist" man. (Anti White) He's also very adept at acting charming to win people over if it serves him. I'm ill today, so had hoped to rest up & recover, no chance of that with this constantly irritating noise
We have complained to EHL in the past, he was breaking every food hygiene rule going, working TIL 3/4 am when he has restrictions on his kitchen to be quiet & packed up by midnight. Takeaway has always been there, but we've rarely had problems in the past 20 years. They did come down on him he was playing loud reggae music non stop, plus renting out rooms illegally & using the yard under our window for his tenants who liked to have all night dope smoking parties out there Thankfully EHL stopped him leaving rice out for flies & rats, stopped him opening outside his permitted hours & stopped the worst of the music. We overheard him not difficult as he shouts continuously boasting about manipulating EHL "laughing, Tell the ugly white bitch what she wanna hear, they can't do nuttin if you pretend to play the game"
We did have an ongoing problem with a local pub, which was finally resolved 2 years ago & we've had no call to complain since.
Last time I tried to complain we were given an awful EHL offficer who started the conversation with "mm, I see you've made over 70 complaints"
turned out that she meant the pub, which had been an ongoing & proven justified complaint over 10 years. She made it very clear that she had no intention of taking it seriously. Told me to speak to him & when I pointed out that we had in the past & he was abusive, she made it clear she didn't believe me.
We asked for a different case officer, which didn't happen & attempts since have lead to contact from the same case officer, which is clearly a waste of time.
Apologies so long, but there's a lot of background & I'm lost as to whether the daytime noise is something we can legally complain about to, as that seems to have been ignored by EHL & so he does what he likes. He also works in the kitchen after hours, sometimes cooking all night for festivals, but the takeaway is closed as per his license- surely the kitchen should be closed too?
Mainly, does anyone know the rules on daytime noise levels please & if this is something we can complain about
Night time noise still happens, but thankfully improved. Rats gone, but the mess in his yard has me thinking it won't be for long
TIA