Power cut compensation

[labyrinth]

Sunday afternoon there was a power cut for a short while. Not too sure how long it was, and wasn't really bothered by it.

However Monday afternoon at 13.00 it went off again. I reported this to NPG who sent an engineer to check the substation as I wasnt the only person reporting issues.
At 17.00 the power came back on. During the time it was off I had to send a member of staff home (small business with workshop at our home) as there was nothing he could do without power. Also had to eat out as no way to cook for DCs as we have an electric oven.
Still not overly bothered and glad the power went back on, cracked on with our evening as usual.
10.20pm the power went again. Rang NPG who had no other reports so said they would send engineer to my house in the next 3 hours. Went to bed expecting a knock at the door at some point and woke at 1am to a text saying power restored and engineer had replaced a fuse at the substation.
Woke at 3am needing a drink so went downstairs to find no power again. Rang NPG. Same as last time, no other reports will send engineer to me within 3 hours.
4am phone call to say engineer going to substation.
Text at 6am to say power will be off til 14.30.
Return from school run to find power at 09.10.
12.00 and the doorbell/ microwave/ phone all start going bonkers for 20 mins. Call NPG no reports and think it might be issues with my electrics. Power then cuts completely. I get a text to say there's an emergency power cut due to having to dig up the road near the substation and replace an underground cable.
Power finally gets restored at 14.30.

My fridge and freezer have been on and off so much I'm not sure how I feel about eating some of the food.
I work from home and was unable to do anything productive for large amounts of time and had to send someone home as they had nothing to do. Our business land line was out of action which causes a minor inconvenience.

Would you make a claim? I don't know if I'd get anything as the power wasn't off solidly for 12 hours but it was off repeatedly and for long stretches.

Bumping this one for you OP. Hope you're all back on now!

Might be worth a try. We had a 24 hour minimum for compensation. The longest we had was 23 hours and 58 minutes. I kid you not.

We used to live in the country. First sign of weather, the power went off. If I'd claimed every time, I'd be very rich indeed. You could claim on your insurance for the loss of perishables (if your excess isn't, er, excessive).

I'm not in the UK so perhaps this isn't helpful, but we've never had compensation for power cuts and I work from home. The longest was a week. During that time I worked from everywhere I could think of - cafes, hotel lobbies, libraries, my car at one point.

I did claim on our house insurance for a freezer full of food that went off - they sent me $500.

I now have a generator.

We had a power cut in the early hours of 7th June DH went to top up electric meter on the 10th and it was blank. Couldnt put money on it from the key Eon said it was likely damaged by a power surge when the power came back on The meter was replaced earlier today.

Still have to sort out whether we can get the money from the old meter AND from the old key put on to the new meter.

@labyrinth thats terrible service.

We had a power cut a few years ago that lasted 4 days (during a very cold snowy winter) their reason for not fixing it faster was they couldn’t find our town ( I live in London!) we even had the Red Cross coming round offering tea & blankets. We got a compensation cheque for £47

This link might help
www.citizensadvice.org.uk/consumer/energy/energy-supply/problems-with-your-energy-supply/get-compensation-if-you-have-a-power-cut/

Anyone else remember Christmas/Winter 2013?