Hi everyone , I’m new here first time ever using the site so bare with me ! I need some other perspectives on this situation so I can look at a full picture ! I currently live below a lady and two children but regularly hear her screaming shouting at them and I mean screaming at them they also have outbursts where one of them is screaming in distress and I mean screaming, crying begging for help banging and slamming things to get their mums attention and she doesn’t seem to respond until it’s gone for at least 10 mins by screaming herself at them/him. tonight was literally the last straw it upset me so much and he was literally begging for her to come he kept saying where is everybody? My husband popped his jeans on as we were thinking she had left them it’s midnight to go into the flats to knock on and ring police. So I probably didn’t do the best thing and screamed back (we have paper thin walls so we hear everything from everywhere) at her to go to him and help him or I was phoning the police ! It then went quiet. Me and my husband have reported the issue several times to the housing association as we’re worried and I would hope to believe she maybe just needs a hand from somebody or she may be struggling herself at the moment as I think she’s on her own and I don’t know her circumstances and I’m fully aware we all get a bit pfft at times but this happens weekly if not daily ? To point where my children say mum she’s off screaming again I’m glad you don’t scream like that. So I’m thinking of reporting to the local social services and to the housing trust again, I don’t know if there’s anywhere else that I could mention it too so they maybe could check if she needs help ? I’m worried for the 2 boys and her and I don’t want to make matters worst for her but I can’t sit back and not do something nor do I want to start getting angry with her ?