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Original poster

I just don't get this - paying cash into bank account

63 replies

almostdivorcedeek · 13/05/2019 16:55

I'm poorly at the moment and so I asked DD(19) to put some cash into my bank account. Gave her my debit card and cash. When she got to the bank, cashier wouldn't allow her as it wasn't her bank account. DD explained that she was only putting cash in - still a firm no. So DD put the cash into her bank account and then transferred it into mine. Apparently that is allowed!

OP posts:
caughtinanet · 13/05/2019 16:57

Banks have to be on the look out for fraud and dodgy dealings. Imo that's a good thing, they need to have rules to protect their customers, wouldn't bother me at all.

Finfintytint · 13/05/2019 16:57

No one else should be in possession of your bank card. They were probably concerned about that.

Celebelly · 13/05/2019 16:58

DP got told off for this recently Grin so next time he just used the machines they have

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General money
MyDcAreMarvel · 13/05/2019 16:59

You need paying in slips now.

WhiteVixen · 13/05/2019 16:59

I had the same experience when paying some cash into my husband’s account. The cheque I paid in was fine, but the cash had to go into my account and they transferred it straight into his.

Horsemad · 13/05/2019 17:45

I had the same the other day; was trying to pay cash into DS2's account but wasn't allowed. Had to pay into mine & transfer it.

Bazzill · 13/05/2019 17:51

I do most of my paying in at the post office now, so much easier and they've never asked me if it's my own bank account. I think they cover just about all the main banks and the account is credited straightaway if it's cash, no paying in slip needed.

HelpAFattieOutHere · 13/05/2019 17:59

I had this, was trying to pay cash into my husband's account (only £30, not exactly part of a money laundering gang). The miserable cashier who could do with a lesson in customer service asked if I had a paying in slip. I asked if I'd woken up in 1993. She couldn't explain why they don't allow cash deposits any more. Even the self service machines have been altered to be cheque payment only (I paid some cash in with one of these a few months back). I also had to pay it in to my account and transfer it across.

MiniMum97 · 13/05/2019 18:08

It's because of money laundering.

Asmoto · 13/05/2019 18:10

only £30, not exactly part of a money laundering gang

Sorry, but that's exactly what money launderers do - take large amounts of dirty money and pay it in here and there in smaller amounts so it doesn't attract suspicion.

DinosApple · 13/05/2019 18:12

Yes Santander are the same, they told me it was new anti money laundering regulations.

Me and my husband take our wages as cash. It's fully taxed and PAYE'd, with wage slips before anyone starts. But even as a regular amount, with his wage slip, they said I couldn't do it. I can at the post office though Confused.

HelpAFattieOutHere · 14/05/2019 04:58

Sorry, but that's exactly what money launderers do - take large amounts of dirty money and pay it in here and there in smaller amounts so it doesn't attract suspicion

What difference does having a paying in slip make though? The same bank (and branch) allowed me to pay a £60,000 cheque into my current account (way above the max limit to be covered by identity theft etc) without batting an eyelid or any discussion on how to keep my money safe and secure (luckily the financial advisor did that)

isabellerossignol · 14/05/2019 05:08

It's partly because the banks and government want to make using cash as awkward as possible so that people move to electronic payments. If you're running a business for example, the banks charge a fortune for handling cash. And the government like non cash methods because it's harder to avoid tax.

I've never come across this particular problem though. I pay cash into a relative's account regularly (he has difficulty getting to the bank) and it has never been questioned. Always do it with a paying in slip though, the bank in question don't let you use a debit card for over the counter transactions. In fact, they don't even let you use a cashier for paying in cash, you have to put it in an envelope in the fast lodgement box.

HollyBollyBooBoo · 14/05/2019 05:09

Presumably if she'd done a paying in slip for your account that would have been ok?

Kez200 · 14/05/2019 06:48

We had 30 bags of various change, as you do when you collect it in bottles. We were only allowed to pay in 10 bags a day. So had to go 3 times.

Runkle · 14/05/2019 06:57

Why not just use the self serve machine? Pay in slip/envelope?

RunSweatLaughAndLatte · 14/05/2019 07:33

It’s a money laundering risk

Manunited1959 · 14/05/2019 07:35

The reason is because it's to keep the queues down in the bank and building societies. How many times have you been in like nationwide and a long queue. Nothing to do with money laundering, I rang up once as it happened to me and was told it was something like security, can't remember exactly what I was told, I then said more like to keep the queues down and was told no comment.

PanamaPattie · 14/05/2019 07:39

I use the Post Office to pay cash into my accounts. No questions asked. I stopped using Santander after the cashier held my bank card "hostage" in an attempt to sell me a loan.

SoyDora · 14/05/2019 07:40

How can it to be to keep queues down if they allowed her to pay it into her own account then transfer it over? Surely that would take the same amount of time (longer if they were doing the transferring)?

BridgetDarcy · 14/05/2019 07:44

It’s a fairly new rule (last year) and it’s MLR related.

HazelOlivee · 14/05/2019 07:55

I work in a bank and honestly it's not us the staff who makes these regulations. We have a set of rules and we need to follow there's no exceptions we're allowed to make. Paying cash into someone's account requires us to be able and verify the person who pays it in because if something was to happen in the future we have a tracked record of everything and we have ourselves covered and allowing someone else use your debit card is breaching the terms and conditions of your bank account. If fraud was to happen to you in the future would be very difficult to claim because the bank is aware you have shared your pin and details. Also why take it out on the staff when it's the government who's done the changes? There's other solutions available like using pay in slips and the slip works as a record for what has happened they're all collected and sent off somewhere safe. The other option is if you and the other person both bank in the same place money can be paid straight into your account by simply verifying the person paying it in first without needing to do a transfer.

HazelOlivee · 14/05/2019 08:00

To those asking about checks the reason why no extra I'd needed is because we register them on the system and we can see where the money is coming from. Where I work pay in envelopes are no longer available as a lot of fraud was happening using them.

Hoppinggreen · 14/05/2019 08:01

I was paying cash into my bank the other day and I noticed a sign to say that if you are paying cash into someone else’s account you MUST have a paying in slip from them. In fact the woman in front of me was trying to do it without a slip and was getting quite cross that she couldn’t
I suppose you could use the self pay in thingy though

HazelOlivee · 14/05/2019 08:06

Also if you're paying into a business account sometimes that account can have a certain marker that allows you to pay without the need of being identified but those are rare usually and for big businesses only