Hi Guys,
I'm looking for advice.
Long story short - On my way to work on Friday, I cut off of a slip road to join the motorway in front of a lorry. The man driving the truck evidently didn't want to let me in, resulting in him tooting his horn at me. I continued to drive, and he pulled out to overtake my car. He then threw something at my car, causing damage to the paint on the front of it.
We noticed the company details on the side of the lorry, so we took note of the phone number & the registration plate. We also got photos. I phoned the company, and they claimed it was that employee's last day working for them. I was advised by the 'manager' to send the photos to their email address & he'd phone me back. He's just replied to my email saying they won't do anything about it, as it wasn't the vehicle that caused the damage and they're not responsible, but it was their employee, so surely they should accept some kind of responsibility? :(
I don't know what to do, I tried to deal with them direct to avoid police involvement, as I doubt it will get anywhere & i'll likely need to pay for repair myself.
Should I phone the police? I just feel like I would be wasting my time by doing so.
Is this something I could take through a claims management company?
Please help me, any advice would be appreciated.