OK my DS (almost 5) has been wearing glasses for less than a year. We have been going to specsavers because one of the opticians is fab with kids and the eye test is really thorough.
However, I am getting increasingly frustrated with the service / poor quality product. I feel that I am constantly being told different things. There have been lots of issues especially around fitting and repairs. For instance My son had an accident at school a month ago and I had to insist his frames were replaced as they were really badly bent. We paid another £65 to have the lenses thinned down. I noticed last week after a couple of days wear the frames were digging in and took them to be adjusted. They made a right mess of it and then started telling me the frames were too small for his face at which point i said they shouldhave brought this to my attention when I paid for new lenses 4 weeks ago.
Anyway, I queried the fit around the ears and was treated like a bit of an idiot and told 'all children's glasses are like that'.Three hours later I notice red patches around DS ears so we now need to go back again.
We have spent over £300 on replacement lenses/glasses in 9 months and while I love the optician I am beginning to wonder if I would get better service and glasses elsewhere.
Am I able to take my prescription elsewhere? Also my NHS voucher? Would I be unreasonable to have my son's eyes tested at specsavers but purchase glasses from elsewhere. My son isn't keen to go elsewhere but I am beginning to feel disgruntled and that they are just interested in selling you things.