Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

sensitive problem (long, sorry)

6 replies

polarpig · 04/04/2019 19:36

We ordered a parcel from Amazon and they have the instruction that parcels are not to be left with our neighbours because of inconveniencing them and we have a safe place where they can be left which Amazon have the security code for.

Now on Monday I was putting our bin out and saw our elderly neighbour struggling to put her bin out and so offered to do it for her. It was obvious from talking to her that she has dementia or other condition which makes her extremely confused. I had to go to work and so asked the man collecting the bins (as they were there at the time) if he would take her bin back up to the garden gate for her, he said that he would and they often did because of how confused she was.

This afternoon Amazon delivered a parcel to her house and I went to collect it an hour later when I got home. She answered the door and I explained but she told me that nobody had been near her house and there was no parcel and I could park my car on her garden if I wanted to but could I buy her some eggs - completely randomly as I didn't mention eggs, the car or her garden. I was at the supermarket later so bought her some eggs just in case as I have done shopping for her in the past when we've had heavy snow and took them round just now but she just said she hated eggs and why did I think she wanted them so I apologised for my mistake and brought the eggs home.

I'm not sure what, if anything, to do now. Her daughter visits her fairly often (she was there yesterday so will know about the condition) and the next door neighbours on the other side are good friends with her but I don't get on with them so won't be talking to them. I won't be mentioning the parcel to her again because of upsetting her.

OP posts:
Jamhandprints · 04/04/2019 19:40

Are you worried about the neighbour or the parcel? If it's the parcel you can just contact the company and say it wasn't delivered to you. They will send another.
If its the neighbour youre worried about you could talk to her daughter and say she may need more support.

polarpig · 04/04/2019 19:42

I don't give a monkeys about the parcel - I've emailed Amazon and they can sort it out. I'll try and help the neighbour more but I doubt I'll see her daughter as she usually comes when I am at work and leaving her a note in a card is unlikely to work.

OP posts:
INeedNewShoes · 04/04/2019 19:43

Regarding the parcel, I'd phone Amazon and say that you haven't received your parcel and that it wasn't delivered to your safe place.

It should say on the tracking 'delivered to neighbour' in which case you'll have to say that the neighbour didn't have the parcel.

Amazon are usually pretty quick at putting these things right. They'll likely send another.

As to the rest of it, given that this neighbour is vulnerable in her state I would just keep an eye out for her.

RandomMess · 04/04/2019 19:55

Can you be the much bigger person with the other neighbour and just you know they are friends and you are concerned about X due to recent conversations and do they have her DDs contact details or could they pass on the message for her to contact you?

polarpig · 04/04/2019 19:56

That's a good point. I'll write them a note as I really don't want to speak to them.

OP posts:
RandomMess · 04/04/2019 19:57

That's a good idea to write a note! So obvious in hindsight.

New posts on this thread. Refresh page