My mobile phone is quite basic and I think I should get a better phone.
How do I go about it. I don't want to spend much, I'm not bothered about internet access, but I want texts and phone calls and a camera (about 6Megapixels would do).
I don't know anything and am a bit scared of going into a shop as I might look stupid.
Could I get a second hand phone? What would I need to be aware of? Anything I should avoid? Would I be better off going to a shop.
Would I be able to use the SIM I have and/or keep the same number?
If I get a smart phone would I need a different deal from my network? I think there is data included.
Sorry I am so clueless. Any advice please?