I know this is a fail article, but I have to say, this person doesn't exactly make herself sound less than the dragon types we have seen on posts here so often!
(I have a GP receptionist in my direct family, and she's very different in tone to the woman here when she refers to her job/environment etc.)
Comments like:
"I get paid £8 an hour — I’d get more if I worked in Primark — so I’m not going to stand for any nonsense."
- you are frequently dealing with sick, worried and scared people. If you can do better for your wages in Primark, off you pop!
"I don’t feel ashamed of our surgery because I know that the doctors, nurses and receptionists work so hard to see as many patients as possible. But it’s a numbers game — we can’t possibly see everyone."
- YOU don't see patients, the medical staff do.
"As receptionists, we’re exposed to more germs than most and I’ve had at least four colds in the past year. The difference is with us, we take a couple of paracetamol and work through it."
- What a noble angel-martyr she is. Bringing her infectious diseases to a place where people are already ill. And sod those teachers, public-facing workers and everyone else who is exposed to germs and direct physical contact with people, not behind a desk!
"When you have worked in the same surgery for years you get to see people at key moments in their lives — the births of their babies, the deaths of their loved ones. It’s touching when people bring in cards, flowers or chocolates to say thank you."
- those thank yous are more likely to be for the HCPs who helped them directly. I'm sure you were polite enough to them, but you didn't actually have a direct effect on their health issue.
"If I was in charge of the health service, what would I change? We need more doctors for a start"
- gee, thanks for your genius input there. That's a brand new idea nobody has considered before
