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Smart meter installation.

57 replies

ALongHardWinter · 16/03/2019 16:34

A few days ago I received a letter from my electricity supplier,Scottish and Southern Electric (SSE),asking me to phone them to make an appointment to have a new meter installed. The words 'Smart Meter' were not mentioned in the letter,it merely said they needed to install 'a new,up-to-date meter'. For various reasons,I am not at all keen to have a Smart Meter. Is this a ploy on their part to fit one in my house? I've been reliably informed that it a not compulsory,or a legal requirement to have one,that I am entitled to refuse one. But I've heard and read numerous stories about people being told they 'must have one',or even having one installed without their knowledge (i.e. being told it is a non-smart meter,and only finding out afterwards that it is not). Has anyone had any experience of this?

OP posts:
DGRossetti · 18/03/2019 17:30

We have dual fuel from EDF so it records gas and electricity.

Your gas meter is in tandem with your electric meter ?

IlluminatiParty · 18/03/2019 17:48

You don't have any obligation to get a smart meter.

Energy companies are under pressure to increase sign up.

This means you get shrill "appointment" letters and increasing levels of threat on tariffs.

The savings they refer to on radio and telly etc, also the virtue signallng about being green etc.... are possible if you use the "in house unit" - little display thingy you plug in in the kitchen - to watch your consumption like a hawk and work out when to use electricity differently. That's the ONLY way it will save you money. If YOU take the initiative to make the change.

Thing is, most of us just use electricity as we need it, at the time we need it and can't always decide to put a wash in six hours later than it's needed to benefit from a lower tariff. When do tarrifs actually change based on time of day anyway? Mine is a set one. Most are I think.

I switched supplier and saved SO MUCH MONEY and so if that's your aim I suggest you start there.

And - pertinently - only the new type of smart meters can definitely cope with you switching supplier, by the way. Otherwise there's a bit of a clash between two types of technology. Or can be.

It's a disgraceful roll-out and riddled with misinformation, in my view, hyperbole and practices which veer into the unethical.

I'm not disputing benefits in us being able to track usage, and energy companies being able to manage consumption etc, but right now it's such a mish mash of technology, and the loud claims of it being able to save you money is just disingenuous at best. Be cautious.

Puffinhead · 18/03/2019 17:51

We’re with SSe and had a similar thing except my DH was dealing with it. An appointment was made for them to come out but after explaining my concerns to DH he just rang and cancelled it - there was no issue. I’m with you, I don’t want a smart meter either.

DinosApple · 18/03/2019 18:39

We get phonecalls every few months for work.

I ask them if they can fit it after 6pm or before 8am Monday to Saturday. Or on a Sunday. They say no and I say we can't have one then. They need the electricity off for an hour, during working hours that is not going to happen.

Same for at home, when they are at work, so am I!

Teenagedream · 18/03/2019 20:23

DGRossetti we have two separate meters. Gas meter outside and electric inside. Smart meter is connected to both. Works very well.

DaSilvaP · 27/05/2023 00:33

WombatChocolate · 18/03/2019 14:32

You’re right though - in time, not having one will be unusual and mean they need to send the meter reader adding to costs and pushing up prices.

We will be like the direct debit refusers - faced with higher bills!

Hopefully before we reach that stage they will be universal. It’s the lack of that, so tying you more to one supplier which I think is restricting competition that I most object to.

We will be like the direct debit refusers - faced with higher bills!

Or not being left with a sizeable credit that the company helped themselves to from your bank account, when the said company goes belly up and you have to join the queue... to maybe get your money back, one day.

Remember the fiasco with the "best deal" offered by banks in Iceland?

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