Classlist issue - safeguarding?

[SafeguardingIssue]

Namechanged for this.

DD went to a nursery in 2017 for a short time. By Christmas it was obvious it was not the place for us (disorganised, TA’s son in the classroom allowed to cause havoc etc.) and we left.

The school (nursery attached to a school) uses Classlist and now, over a year later, I am still receiving notifications and information about the children and parents there. On Friday I received information about a child leaving for instance and which school they were moving to. Last month I received a message about a mother who has had pnd and wanted to do a fundraiser.messages seem to be random.

I have written to the school several times and rung them once to be asked to be removed from the mailing list. I don’t want to block Classlist mails my end because we use it at our new school and I don’t want to mess up that communication. I just need the person in charge of their group to knock my name off.

Safeguarding is an issue with them. When we first went I received emails from people asking about sharing lifts and the like before we had even put a foot in the door! It turned out the head of nursery had given everyone my details including name, DDs name, address, tel number, email address before I had ever signed the release form saying they could.

I’m going to ring them again on Monday but is there anything else I can do?

Meant to say I’ve done what I can in Classlist my end re my account, it’s the emails that are still coming though that I need to stop.

This is not a safeguarding issue

It's a data protection issue and should be reported to information commissioner.

It is a GDPR issue though and there mere mention of GDPR plus the heavy penalty fines should get some action. They are not allowed to give out information about another child/person when the information is not relevant to you. So not safeguarding but a breech of GDPR.

You could argue its a GDPR issue as youve asked them to remove you from the list but this isnt a safeguarding issue

Oh ok thanks! I shall mention it.

This is a massive data breach. If it was me, I'd try to contact them again. The fines are huge for data breaches and they should take this seriously. If it doesn't stop, then I'd report them to the Information Commissioner's Office.

Report them to the information commissioner. Its a data protection breach. You've done all you can.

Definitely ask to unsubscribe and have your contact details deleted from their systems, as per GDPR. They have to comply with these requests, let them know you'll refer them on if you do not feel they have handled your request promptly.

Thank you all.

What’s “safeguarding” then? Sorry to have you my terms muddled.

Ofsted uses definitions of the term ‘safeguarding’ from statutory guidance.
Safeguarding children is defined in Working together to safeguard childrenn_ as:
• protecting children from maltreatment
• preventing impairment of children’s health or development
• ensuring that children are growing up in circumstances consistent with the provision of safe and effective care
• taking action to enable all children to have the best outcomes

Thank you bluerody.

Plus apologies for my grammar this morning. Migraine coming on!

Also email it don't ring.

Will do, the reason I was going to ring is that I’m not actually sure that my emails are being read! I’ve had no acknowledgement at all.

You don't need acknowledgement it's being read so long as you are certain that you have the correct email address.

You do need a paper trail.

Then 48hrs later, if you want to, call them and ask if your email was received. Tell them you'll wait on the line whilst it is being "found"

Follow up that email by forwarding the original email back to them but now writing "as per our telephone conversation of earlier today where you confined receipt of the below email, I am writing to confirm that you have acknowledged my communications with the school and that the repeated breaches of GDPR will now cease.

If it were me and I had the time I would also request a meeting with the GDPR compliancy person within the school or whoever is responsible for data protection.

Thank you. We’ve actually moved so I can’t go into the school or I would have done so.

I’m just glad we didn’t stay, goodness knows what information about my child may have been sent to all and sundry. Missing bits of uniform is one thing but some of it it really quite personal.

MNHW offered Classlist the right to reply after some reports about posts on this thread

We'd like to reassure you that Classlist is fully GDPR compliant and registered with the ICO. Parents are in complete control of their contact details, there is no way that other parents can see your details unless you enter them and choose to share them with the other parents at the school. Parents can be invited via email by their PTA or school to join their school's private Classlist site and will receive key communications to their inbox from their PTA/school community, such as announcements and invites to events, from which they can opt out, but none of their details will be shared with other parents. We advise anyone who has an issue to contact our helpdesk so we can investigate for you [email protected]. Thanks. Classlist Team