Amazon's amazing really.

[KlutzyDraconequus]

I bought some in ear earphones from them about a fortnight ago, I've used then a few times and they're just not very good.
So I emailed Amazon just to be a CF and said I know I can't return them because they're used etc but can I have a refund because they're rubbish..
Hour later they reply and say yes, they've refunded me full cost of the earphones and said I can keep them or chuck them.

I wonder if there's an Amazon fan club?

If only they’d pay UK corporation tax rather than effectively dodge it for years. Yes they are good at customer service but spectacularly unethical.

I hate that Amazon does it's job so well. It pains me to give money to such a shitty company but they really can't be beaten for so many things.

I agree. The speed at which ( most of ) their deliveries turn up , well packaged and if there are any issues I have never had any problems resolving them... but totally agree which the suspect ethics. And I also feel guilty for not using actual physical in the high street shops but it's is sooooo much easier with Amazon. Sorry high st

Their pricing and prime is so dodgy. We had their tv a while back and then they introduced paying more for certain things. They’re greedy bastards.

I had to explain to them that it is ILLEGAL to make or receive phone calls while driving. "All our drivers have to" is not an excuse. Fuckers.

I love prime tv too.

I don't even think they're doing too much wrong with tax and such. They've been encouraged by the government to pay their staff in shares which lowers the tax bill. If I worked for them, I'd be chuffed.

I had to explain to them that it is ILLEGAL to make or receive phone calls while driving

Did they not have handsfree kits or is that illegal now too?

I got a package delivered that I hadn't ordered, on the chat service the man said it might have been a gift but I said it definitely wasn't a gift as it wasn't something I'd use. Without even asking what it was I thanked for being honest and told to keep the package. Unfortunately it wasn't something I would use so I gave it away.

Never once have I had bad service from Amazon.

You can still be prosecuted if you have an accident while on a hands-free, and there's a presumption that they're a distraction. I don't use them.

In this case, I was a third party driver on depot to depot trunking. They rang, I ignored it. I ignored the next 6 calls. My firm gave them a bollocking as well. Oh, and they think toilet stops are optional on journeys under 4 hours. Like I said, fuckers.

Oh, and they think toilet stops are optional on journeys under 4 hours.

To be fair, shifts under 6 hours rarely get a break in many industries. Even at 6+ you're only e titled to 20 minutes.

Train drivers aren't allowed to per at stations either, I've known drivers use an empty 2 litre bottle on longer runs.

I wonder if there's an Amazon fan club?

Seriously? You might want to have a read of this, OP.

www.theguardian.com/technology/2013/dec/01/week-amazon-insider-feature-treatment-employees-work

I bought some curtains, they were damaged. It was cheaper to refund and tell me to keep them/bin them, than it was to repair them or ask for them back, Which says rather a lot about the quality of the product. I used them to make cushions for dc's room, but many people would have literally took them at their word and thrown them into the bin, which says rather a lot about what amazon think of our planet considering the fault on them was one eyelet was broken, the curtains themselves were absolutely fine.

I like the fact they use cardboard packaging though.

Dongdingdong

You think what that article describes is somehow bad? That Amazon are awful employers that expect their employees to work?...

What that woman describes, and what all the reports have ever described, is had warehouse work. Nothing unusual in it.
Theres millions of people doing hard work for a living, not just Amazon warehouse workers.

Head to your local Asda, have a chat with a cleaner. They're not Asda employees, They don't get bonus schemes or discount cards, they get minimum age and 12 hour shifts, or that's how it was when ones one.

Ask the Aldi workers what it's like, 8-8 is a normal shift, on your feet all day, rushing from till to shop floor to warehouse, lucky to get a 20 minute lunch. That's how it was when i worked there.

Pop long to a steel manufacturer, nothing gnusul about 14 hour days, on your feet in the foundry heat, or at least that's how it was when I worked in steel.

Picking in a warehouse is hard, working retail is hard, manufacturing is hard, etc.
It may look horrific to journalists who have nice cosy offices and comfy chairs, it may look hard to anyone that's never done those jobs, for this of us that have, it's nothing unusual and Amazon is one of the better ones.

I didn’t know Amazon PR people worked Saturdays!

LostInShoebiz

I would be good at that job...alas I'm not a corporate shill... Tho if a corporation we're watching and wanted to offer me a few quid....

If you want to start a fan club (ugh) for a company that is known for “routinely mistreating its workers” then go right ahead OP. It’s on your conscience, not mine.