Desperate (again) - Neighbour has thrown eggs all over my front door

[NeighbourDispute]

I don’t know if anyone here remembers my last post but here it is:
www.mumsnet.com/Talk/_chat/3441293-Neighbour-dispute-I-am-desperate

Quick summary; I live in a block of flats, we had a baby 3 months ago. Neighbour is a single woman who lives alone below us. Got on so well with her until our girl was born and now hates us because of our baby’s crying. Bangs and scratches on her ceiling, swears and abuses me through ceiling all day. Bangs just below my DD when she is lying on playmat and she starts to cry, which scares her. Police have said they suspect mental health issues.

2 nights ago, I had to call the police again because she kept us up until 3am. Screaming/ singing a song that went “I am making all the noise, I will wake up your baby”.
Police came out and I said to them I was scared because last time the police knocked on her door she escalated her behaviour to verbally abusing me all day. So they said as it was late at night they would send someone in the daytime to speak to her. Okay, fine.

Last night at midnight, I heard her come out of her flat. I heard the fire door open, then running, our fire door open and the a bang on our front door. I know without a doubt it was her, because I heard it.

Now because of her mental health issues I did not open the door but I woke up my DH and asked him to make sure the door was locked. I did not tell him at the time I heard her because I wanted him to get a good night sleep. He left for work at 5am this morning and it was pitch black (relevant).

He arrived home from work at lunchtime and asked me to come to the door, sure enough eggs have been smashed on it. All dried and have clearly been there a while.

I just burst into tears because I am so fucking done with this abuse. I can’t take it anymore, I have an appointment with my GP next week because I want to ask them to go back on my antidepressants because my anxiety is so bad. When I am round other people’s houses and I hear a bang, I physically flinch and panic. This woman spends hours and hours of her day banging on her ceiling and calling me and my baby all sorts of names.

I’ve called 101 and police are coming at 9pm tonight. I have egg all over my door and my mat, I don’t even know if I need to leave it.

I’ve done all that was advised from the last thread;
Called 101 and had police out numerous times
Contacted my landlady, who is trying to help but cant do much
Her landlord has been contacted
I’ve contacted the council

I just cant deal with this anymore, what more can I do. The police probably can’t even do anything because I only heard last night and didn’t see it.

CCTV

Are you in a rented place? Privately rented? Honestly, I'd be giving notice and trying to find somewhere else to move to. You shouldn't have to, of course you shouldn't, but if it's reached the stage it's at and you are your baby are suffering, and you are scared of escalation, then sometimes it's better just to get out of a bad situation ASAP and find somewhere else to live.

Sounds like you’re renting. Moving is your best option.

That sounds awful OP.

She’s clearly batshit. Just remember you and your baby are doing NOTHING wrong. You have every right to live in your own home and make normal family noise. A baby crying is not noise pollution it’s life and she’s chosen to live in a flat where she has to expect normal family life to go on in adjoining flats.

Keep a diary of all events and dates. Document everything, including calls to the council, police, landlords etc and keep reporting till someone takes action

Keep calling the Police and the landlord/letting agent if you know who rents to her. Eventually she will be done for anti social behaviour. or kicked out.
CCTV is a good idea.

Move house. You shouldn't have to, but you've got a problem neighbour and her mental health is affecting you.

Nothing you can do will make this better.

Seriously, just move.

Have you spoke to the vulnerable adult dept at the council?

Re landlord. They can be made to do something by the Council in our area. You really need to look into this to see what their policy is. Here the landlord is made to give the tenant notice to quit. Ask the police to speak to the landlord.

Record her every single time she starts singing/banging/shouting. CCTV outside your front door.

Another one saying to move. Just do it.