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New powers must be given to social housing tenants to avoid possibility of another Grenfell.

33 replies

HelenaDove · 06/01/2019 01:31

The call comes from the Social Housing Commision.

HelenaDove Sat 05-Jan-19 23:46:43

www.theguardian.com/society/2019/jan/05/tenants-rights-massive-overhaul-social-housing-commission-grenfell?CMP=Share_AndroidApp_Facebook&fbclid=IwAR00Fi91Z6Z6_qVS-brX-SnwZRl07H8_jIwODn0_riq_X8e1Uw04oZpy50s
Add message | Report | Message poster
HelenaDove Sat 05-Jan-19 23:51:33

Sweeping new powers must be given to social tenants as part of an overhaul needed to ensure a Grenfell-style disaster never happens again, a powerful cross-party commission will warn this week.

It found that social tenants are being failed by a system that leaves them waiting an average of eight months before their complaints are investigated, even when their safety could be at risk.

The calls for a once-in-a-generation rethink of tenants’ rights come from the Social Housing Commission, a year-long investigation brought together by the charity Shelter following the Grenfell Tower fire in which 72 people died. Its commissioners include the former Labour leader Ed Miliband, the Conservative former cabinet minister Sayeeda Warsi and the campaigner Doreen Lawrence, whose son Stephen was murdered in a racist attack in 1993. Lawrence said few people in positions of power “understand what this experience [being a social tenant] is like”.

“I doubt they’ve ever had to live in poor housing or know what it is like to feel invisible, like no one cares,” she said. “The case for investing in social housing is overwhelming. We cannot solve the housing crisis without it, but the system must be made more responsive to tenants at the same time.”

The commission is demanding a regulator with similar muscle to the body set up in the aftermath of the financial crisis to fix a system that has left social tenants feeling ignored or branded as troublemakers for raising serious concerns. The panel is also calling for a “significant expansion” of new social housing as well as comprehensive changes to the way the sector is run. The commission has spent a year researching the housing emergency, with 31,000 people responding to its consultation exercise.

One of the main findings is how the current regulatory system is failing social renters. In 2017-18 the average time taken for a decision by the housing ombudsman was eight months. Deep frustrations were expressed to the commission by both private renters and those in social-rented accommodation. The commission’s full report is published on Tuesday.

The commissioners – who also include the former Treasury minister Jim O’Neill, Ed Daffarn of Grenfell United, which represents survivors, and Gavin Kelly of the Resolution Trust thinktank – want a new regulator for landlords based on the Care Quality Commission or the Financial Conduct Authority, which was set up after the crisis of 2008 to protect consumers.

Research for the commission by the Britain Thinks agency found that 31% of social renters feel their landlord does not think about their interests when making decisions. In London 38% of social renters feel their landlord does not consider their interests. Nationally only a fifth (19%) of social renters felt able to influence the decisions made by their landlord about their home.
'It's a room of lawyers': what have we learnt from the Grenfell Tower inquiry?
Read more

The commission also proposes a new national tenants’ organisation to give social housing residents a voice at a regional and national level and the scrapping of rules that slow down tenants from complaining to a regulator.

There has been growing clamour for an overhaul of renters’ rights after the Grenfell disaster in 2017. The next phase of the official inquiry into the fire is not expected to go ahead until the end of the year.

Daffarn said: “Social housing is not like choosing a doctor – you can’t just up sticks and move if your housing association gets a low rating. Much more is needed to put power in residents’ hands. We need a new regulation system that will be proactive and fight for residents, with real repercussions for housing associations or councils that fail in their duty.”

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HelenaDove · 06/01/2019 01:32

@gamerchick

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HelenaDove · 07/01/2019 18:21

The commisions findings will be published tomorrow.

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DGRossetti · 07/01/2019 18:54

Well once Brexit is done and dusted, it'll be top of the list.

2030 ?

HelenaDove · 07/01/2019 19:00

2038 IMO

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longwayoff · 07/01/2019 19:26

I need to buy a hat so that I can eat it if this comes to anything.

HelenaDove · 07/01/2019 19:39

Yes There is a lot of cynicism on Twitter as well.

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gamerchick · 07/01/2019 19:51

I'm quite fortunate I think that we get treated rather well by our council in the north. Repairs are swift and any concerns are dealt with quickly.

A stark comparison to the south. People are treated appallingly.

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HelenaDove · 08/01/2019 03:21

bumping as this report is out today.

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Racecardriver · 08/01/2019 03:26

Maybe better rights for tennants in general (or rather better enforcement of their prexisting contractual rights). I don’t see why HA tennants should be a priority. No one should be able to reneg on their agreement with their tennant at the risk of harm coming to those tennants.

HelenaDove · 08/01/2019 16:06

a. i totally agree @Racecardriver. And as you are so keen for even stevens i take it you would also think that HA places should come ready and fully furnished just like private rentals do!!!

b. HA tenants are not asking for priority They are simply asking to be treated fairly. A lot of councils refuse to get involved with tenant issues if the place they rent from is a housing association.

c. it is only in the last couple of years that organizations like Shelter have become interested in helping HA tenants I suspect this is mostly due to Grenfell. Prior to that they only seemed to be interested in supporting private tenants, Ive seen quite a few instances where they didnt want to get involved because it was HA.

So no HA tenants arent asking for priority because its only in the past couple of years that their issues have even been considered to be on a par with private tenants.

d. The excuse trotted out was always "HA tenants have a secure tenancy so should be grateful" Well a secure tenancy didnt stop the deaths and displacement caused by the Grenfell fire and these tenancies are being phased out and have been in a lot of cases and replaced with starter tenancies.

The race to the bottom is in full swing.

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Racecardriver · 08/01/2019 16:52

@helenadove they don’t? Do you mean furnished in terms of carpets and the like? The reason why they don’t have fittings like carpets etc I because those don’t count as part of the property. Back in the day private tennants would bring their own carpets, curtains, wall panels, and bath tubs even and then take them when they left. Hypothetically a private landlord doesn’t have to provide any of these things (a lot of them don’t provide window coverings for example) but properties are much easier to rent out if they do. Realistically, if you don’t provide these things you are looking at a far lower rental yeild (not unlike a HA I suppose). I personally find it quite strange that curtains and carpets aren’t a fixture. I don’t really view them as being particularly reusable as it is all done made to measure. I would be inclined to think that the law actually needs to move on on this point at the very least where flooring is concerned.

Re priority this proposition isn’t one of equal treatment. There are a lot of awful landlords in the private sector. Some of the people who perished in Grenfell to use your example were private tennants/homeowners. Instead of singling out HA tennants as your group of needy people to help by creating new laws (and the administrative burden this carries) it would be more beneficial to ensure that current rights (contractual ones) are upheld. It is standard in a tenancy agreement for the landlord to be responsible for at the very least the maintenance of the structure (including its fixtures). Instead of faffing about with special HA tennants rules maybe five ways to ensure that contractual obligations are upheld (they often are not as the claims are so small that it would be pointless to sue because claimsbunder a certain threshold cannot be awarded costs so people end up deprived of justice because the government doesn’t want to fund the courts properly and doesn’t want to privatise the lower courts either, privatising upper courts would obviously be a consitutional issue and fairly out of the question).

HelenaDove · 08/01/2019 17:51

@Pissedoffdotcom

@RaspberryRipple1963

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wishes · 08/01/2019 17:59

Don't forget that whether a leaseholder, private or social tenant, Grenfell Tower was and still is owned by RBKC. Not a HA. All tenancies and leaseholds within it were ultimately at the mercy of RBKC (and the leaseholders too have been treated terribly by the council since the fire). It's not called The Rotten Borough for nothing. All this talk of HA vs private landlords should not obscure the role of local authorities, or the plight of their tenants, which in RBKC continues to be atrocious.

Social tenants (including HA and local authority) do require special protections, because as Eddie mentioned, and as Racecar alluded to, social tenants have an additional vulnerability in that they can't take their business elsewhere as private tenants can; this fact it seems is instrumental in the culture of impunity and abuse, and the insistence that social tenants must be "grateful".

HelenaDove · 08/01/2019 18:02

"Social tenants (including HA and local authority) do require special protections, because as Eddie mentioned, and as Racecar alluded to, social tenants have an additional vulnerability in that they can't take their business elsewhere as private tenants can; this fact it seems is instrumental in the culture of impunity and abuse, and the insistence that social tenants must be "grateful""

Totally agree.

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longwayoff · 08/01/2019 19:27

Agreed. But the deregulation of the private rental market is proving disastrous for many who would once have been entitled to social housing. All rentals should be subject to regulation, offer more secure tenancies and meet a minimum standard for letting.

HelenaDove · 10/01/2019 21:36

The #BarneBartonFire was post Grenfell Luckily no one was killed but it was caused by little would be arsonists who kept getting into the building and starting fires. Tenants had been complaining for over TWO YEARS about the broken main door which is how they kept getting in Last Sept their arson attempt was successful.

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HelenaDove · 12/01/2019 19:02

glynrobbins.wordpress.com/2019/01/11/shelters-vision-for-social-housing-has-a-blind-spot/amp/?__twitter_impression=true

"Last Tuesday, I attended the launch of Shelter’s report “A Vision for Social Housing”. First, the good news. The recommendations significantly out-bid other mainstream policies, including those of the Labour Party. The report calls for a 20 year programme to build 3.1 million “social’ homes, with investment of £10 billion a year. Labour’s housing Green Paper only commits to spending £4 billion. The current government has committed only £2 billion for “social housing” over the next 10 years.

The report makes an irrefutable argument that building the homes we need would pay for itself (within 30 years) through savings in Hosing Benefit and the many other costs resulting from the false economies of current policy. Shelter is also calling for a broad political alliance to ensure that building the homes we need isn’t derailed by changes of government, or other political events like Brexit. As one of the report’s commissioners, Jim O’Neill, quite rightly said, there are no excuses and it was refreshing to hear both Ed Miliband and Sayeeda Warsi admit they hadn’t done enough when they had more political clout.

The report was prompted by the Grenfell atrocity and there are some important measures suggested for ensuring that, as Doreen Lawrence puts it, tenants’ lives are never again put at risk due to “institutional indifference”.

There were repeated assurances that the report would not be allowed to gather dust and would lead to action, but worryingly, when asked, there didn’t appear to be any clear strategy for how this would happen. Nonetheless, Shelter is a respected, influential voice, so this report could be a significant breakthrough moment.

Here comes the “but”. Shelter has effectively air-brushed council housing and its specific identity out of the past, present or future. The report goes into considerable detail about the causes and consequences of the housing crisis, with the fundamental, if obvious, conclusion that we’ve not been building enough new homes for people with low or moderate incomes, what Shelter refers to, misleadingly, as “social housing”.

With others, for years I’ve insisted on making the distinction between council housing and other forms of non-market rented homes. This is not a semantic, academic or peripheral issue. It’s absolutely critical to answering the question Shelter puts: “How have we got here?”

It’s disappointing that the report appears to deliberately manipulate data to present a distorted impression of post-war housing. At the launch, Ed Miliband rightly drew attention to the country’s astonishing house-building achievements after 1945. But it was, emphatically, council housing, not “social housing”, that carried the load. Of the 860,870 homes completed in the UK between 1949 and 1952, 82% were built through local authorities. The proportion of new council homes reduced over subsequent years, but was still over half of total output until 1959. Throughout this period, the number of new housing association (HA) homes built a year averaged 4%. Council housing continued to average over 40% of new homes built a year from 1960 – 1980, while the average percentage of new HA homes stayed in single figures. During the four decades after the war, local authorities always built at least 110,000 homes a year

The Shelter report makes no mention of any of this.

Council house building has virtually dried-up since the 1990s. Meanwhile, HAs have been promoted, by all governments, as the monopoly providers of non-market rented homes. But they have never come near filling the gap. The high-water mark of new council homes was 1953, with 245,160 homes completed. HAs have never built more than 40,000 a year, or exceeded 22% of total output. An increasing proportion of these homes have not been for social rent. In 2016, approximately one-third of the 30,000 homes completed by HAs were built by the “G15” of big London-based organisations. Of these, only 14% were for social rent. 28% were for so-called Affordable Rent of up to 80% of market level. 28% were for full market rent or market sale.

Again, the Shelter report is silent on this. There is only muted, implied criticism of the role of HAs and their creeping – in some cases, galloping – commercialism. Instead, the big HAs’ line that they’ve been reluctant to make their corporate shift is repeated, when in fact, they have actively lobbied for it.

This is about policy, not politics, although of course, the two are symbiotic. By failing to acknowledge the true role of council housing, Shelter are ignoring the sharpest tool in the box."

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Concernedmamab · 18/01/2019 02:35

Private landlords get tax relief if they furnish their properties!! It is often a PITA for tenants to have to deal with furniture they don't need

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