Hair in food at a cafe.

[PrincessJuanita]

Quick question. If you discovered a hair on your plate, under the food so not just one that's floated in. Whilst eating a meal at a cafe. If you told the management and they shrugged and said "what do you expect me to do?"
Would you take it further? Or just not go there again?

Just bumping as I reported to environmental health (more because they didn't care about the hair in the food if you see what I mean?) now I'm feeling guilty and wondering if I overreacted?

I wouldn't have liked it and I would not go back and prob put a bad report on line but I wouldn't have reported. Still it's done now. Upto them if they pass at end of day It's there business and practices that will get us through.

I'd expect a complete refund. I can't eat food once I've discovered hair in it, I just have to stop. Dates back to an experience many years ago which still makes me heave.

It wouldn’t bother me, but if it had I’d have asked for a refund.

There was a woman who complained about finding a long blonde hair in her food at the café I work in... (Hint, she had long blonde hair, the three of us who were in the kitchen are all dark haired, I and one lady very long haired, the other lady has short hair.) Made me lol. Obviously this isn't the case for OP, I'd have asked for a refund. Environmental health won't do anything as it's an accident.

This was a short curly black hair and I've got long blonde hair so definitely not mine. Also was stuck to the plate underneath the food. I wasn't bothered about the hair as such and wasn't particularly looking for a refund (hair was under the food so I'd eaten 3/4 before I found it) the reason for environmental health was more because they were clearly not bothered and didn't see it as a problem that there was hair in the food...... that said bad hygiene to me. Thanks for the input anyway everybody, looks like it'll probably not be taken too seriously so I'll stop worrying

were the staff wearing hair nets? For high scores on the doors they should have been

I would have asked for a refund at most. You don't have to wear a hair net. I worked in cafe kitchens and didn't. I balance the chance of me shedding a hair in some food to not be worth the horror of wearing a hair net.

No they didn't have their heads covered, must admit that I thought they had to. I bake as a volunteer for an organisation and always wear a hair net whilst I'm baking and decorating.