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Amazon have deducted £1 from my bank account for nothing!

21 replies

Getmeoutahere5 · 20/11/2018 18:50

Hmm their help pages say it's to 'verify' my account when it's new. But I've had my Amazon account & bank account for years & made frequent purchases. Wtf are they up to?

OP posts:
Getmeoutahere5 · 20/11/2018 18:50

& how do i get my £1 back?

OP posts:
Bluntness100 · 20/11/2018 18:53

It's fine, it's to check a transaction can go through it will be credited back. Nothing to worry about.

Bombardier25966 · 20/11/2018 18:54

Rather than posting here, get on live chat and speak to them!

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WontonSoupForTheSoul · 20/11/2018 18:55

They did the same thing to me! I’ve had an account for 11 years. Spent £162, and suddenly had £324 pending on my credit card as a pre-authorisarion Angry

I contacted them and was told they do it from time to time and I’d get it back. Thankfully, it was reversed before it went through as a full transaction, but they told me they couldn’t guarantee that.

Would have been very, very annoyed if it had put me over my credit limit and I incurred fees.

goldinthemtherestars · 20/11/2018 18:55

That is a scam. Contact your bank and stop the £1.00 from being taken. It happened to me. Companies running a scam try it on with various account holders to test if the £1.00 transaction goes through. If it does they will then take more. Stop the transaction via your bank and they can't take more.

I think that's all I had to do but if it's already gone through without you noticing report it to Amazon and request your £1.00 back.

Anyone else had this happen? More advice might be out there...

12christmaswishes · 20/11/2018 18:55

Why not go on Amazon chat and ask? They are usually really good at sorting things out

Bluntness100 · 20/11/2018 19:00

It's not a scam. Amazon do the one pound thing often. It's like a ore authorisation.

MongerTruffle · 20/11/2018 19:03

It’s not a scam. Many companies use it as an authorisation. Virtually all hotels do it. It’s done if you pay at the pump. It’s done when you order groceries online.

EggysMom · 20/11/2018 19:06

I noticed that Amazon had pre-auth'd £1 and then £120 (the price of the item) on my credit card the other day, but the £1 was then removed within 48 hours. They might have done it before and I never noticed quick enough before it disappeared routinely.

Theonewiththecat · 20/11/2018 19:10

Someone did this on both my mum and dads accounts (different ones) it was an Amazon transaction for £1, and neither of them use Amazon. They had to get cards blocked and all sorts. Maybe give the bank a ring or phone/live chat Amazon?

IWannaSeeHowItEnds · 20/11/2018 19:11

Amazon do it quite a lot, esp if you have
pre ordered playstation games. I think it's because they are delivered on the same day they are released and so Amazon are checking they will get their money.

PurpleCrazyHorse · 20/11/2018 19:17

Amazon do it fairly regularly on my daughter's pre-payment (GoHenry) card. I called GoHenry and they were really helpful and I confirmed with Amazon too. It was a legit Amazon thing to check the cards, it has always come back. I've also noticed it when I've updated card details on Amazon (so a new card with a different expiry date)

I would be worried if it's happened on a card that isn't stored on Amazon though.

danni0509 · 20/11/2018 19:18

I've been using amazon years now and they still do this to me from time to time. Take £1 and then separate transaction for the cost of whatever item I have bought.

radioband · 20/11/2018 19:20

Is it not when you order something that isn't released yet? I ordered an echo dot 3, it won't be dispatched for a few weeks and they've taken a £1, I'm waiting for them to take the rest.

BeFire · 20/11/2018 19:21

I've had £1 pending to Amazon for nearly 2 weeks now. They do it occasionally then it drops off.

Guiltypleasures001 · 20/11/2018 19:26

Tesco's do it to me several times a week, shopping fuel lunch every etc, Amazon have just started too

Tinklewinkle · 20/11/2018 19:30

I ordered some printer ink on our work Amazon account nearly 2 weeks ago and they did a random £1 transaction

It’s still showing in our pending transactions.

LunchBoxPolice · 20/11/2018 20:41

They've done it to me this week after ordering DS's Christmas presents.

Fluffyears · 20/11/2018 20:46

They fud it when I set up prime, it was held for 10 days then came back off.

BubblesBubblesBubbles · 20/11/2018 20:52

They do this to me every so often I normally live chat to make sure it’s actually them.

TheFuckfaceWhisperer · 20/11/2018 21:11

I have Hayu added to my Amazon Prime for £3.99 and every month £4.99 is missing from my account then when the £3.99 shows as being paid out the £1 appears back in my account

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