Ive just been turned down for a job in a call centre, but can't think why?

[ManicUnicorn]

Just that really.

It's an inward bound call centre, so not sales. Went along yesterday for a skills assessment, after previously passing a verbal reasoning test and telephone interview. I had to do a few more tests, spelling (which I know I passed), General knowledge (which I know I passed as the questions were absurdly easy), a timed typing test which I got over 94% because it showed up on the screen and recorded voicemail which I did in one go, no stuttering. I also had to answer a questionnaire on how i'd react in certain situations and how I feel about certain things etc.

My parents run and business and I often help out if at a loose end, so am used to answering phones and my first proper job was in estate agency so I'm always complemented on my telephone voice.

Everything seemed positive, they were very nice. I asked questions. The next step would have been a face to face interview, and they made me feel like I'd be asked back, but this morning I received an email saying after reviewing everything I'm not being asked back and thanking me etc.

So random and I can't work out what Ive done wrong really? Don't get me wrong I have a job, but just fancied a change. Any ideas greatly appreciated.

Oh yes good call. Forgot about that as it's normally HR that do that. I just do the actual interview.

Well @ManicUnicorn has obviously given up on this thread!

@ManicUnicorn positive discrimination is also used to get more women into jobs...

They could have checked social media, know a friend of a friend, think you're overqualified, already had someone earmarked for it. But you could ask for feedback? They should give it to you.

You never know, I had this once and they did a complete U-turn a month later and said they had decided to recruit more.

Where I work sometimes departments either start a recruitment process having been told to get 10 then during the process it gets lowered for some reason or other. Even so regardless of that, they may not have had enough jobs for all the qualified people. I'd keep the Door open with them.

I once didn't get through to the next stage of a job because of my hours I wanted to work. It was retail and I'd said I'd do sat sun and late night but I wasn't available fort he early morning first shift due to childcare issues. I later found out they dodnt select anyone who didnt put complete availability down.

*there had been no typing test element thankfully as clearly I'd have failed.