This has happened a few times recently and I have to admit I'm a bit sceptical.
Work is done in pairs and only one of the pair can book leave at any time.
One of the pair has already booked, say, a week off in March and the other one is given a surprise gift by adult children or by parents that means they need some of those days off too. Often to celebrate a milestone birthday or anniversary.
Policy is very clear that leave must be booked before holidays are committed but the staff in these situations claim not to have been consulted on the dates in advance.
It's possible to arrange cover (as we would have to for sickness) by asking another team to do it, but it's outside of normal practice and a pain for those involved.
Would some flexibility be allowed where you work or is it tough, they should have checked and what a shame if they lose their deposit?
Plus, who books a holiday for someone else without checking the date?!
If they came to me and said "Fred's off but I'd really like a couple days to go away for Granddad's birthday" I'd probably try and work something out, but I feel like I being manipulated lied to when I get this story.