Any ideas how to overcome this? Without it being too outing, I started a new job within my organisation about 8 months ago. It was quite a change and I’ve had to try and get up and running very, very quickly. It a customer facing role where we give specific advice about what we supply and getting it wrong can lead to substantial remedial costs. The amount to learn is quite frankly huge and I’ve been told it takes years to get fully expert.
Their idea of training is to throw you in the deep end with support from the existing colleagues in order to learn on the job as you go along.
This is fine although I have found it quite stressful at times - I have been assured I’m doing a good job and learning fast.
So, how can I stop the almost constant anxiety that I’ve made a mistake and given wrong advice? About half of the advice is given over the phone and it can be hard to envisage the situation and give the correct information.
I’m starting to get very afraid that things I may have done along the way are going to come back in as a complaint. It’s starting to make me feel quite jittery and now on this Sunday night for the first time I can feel the anxiety building even now. My manager is supportive and is very happy with me but I feel like an imposter and I’m going to be found out at any time due to a complaint about me or my work.
How on earth can I manage this? I love the job but I’m afraid it’s going to make me ill.