The usual maddening scenario of looking at make up. Teenage girl opening random things that aren't the testers to try them out and then putting them back on the shelf! Meanwhile I was trying to buy an eyeliner and all the ones I picked up had been used. Grrr. Vending machines would solve this problem, have the testers, yes, but keep all the other stuff tucked away and then people would have to pay for it first! I'm now at the point of only buying things that are either shrink wrapped or that are solid (so I can see if they've been used) in shops, everything else I buy online now. I've seen too many people using lip gloss, mascara and nail polish that maybe other people might want to buy!