Asked to pay for trial lesson which is advertised as free

[NumberPerson]

Not brave enough for AIBU , but would appreciate opinions on this..

I was looking at activities for DD, and found a class I thought she would like.
The website, and Facebook page both have an option to book a free trial lesson

DD has some delays with regards to her gross motor skills, which affects her confidence as well, as she struggles to keep up. She was however very keen to try, so a trial lesson sounded great.

I received an email back, after filling out the form, saying DD was welcome to do a trial lesson, but that the cost was £12 as the free trial period is over

I double checked the website, and it still has the free trial lesson advertised, no terms and conditions or any further details stated anywhere.

I queried it, and received a reply that the trial lesson is a request/application and it isn't a given.

Booking to me means that you sign up for something as stated, and is not the same as an application

The email response really annoyed me, now not sure if I want DD to go to the class, based on the attitude expressed in the email

Am I overthinking this?

It sounds as though they are picking and choosing who to offer a trial to if the offer is still active on their website. If they are a pain now, they'll be far worse once you sign up.........

Life's too short, I wouldn't go and would look for another activity

Avoid

I would avoid and also be telling them why.
It's misrepresentation surely.

Thanks all

Good to see people agree, will definitely look for something else for DD. Fully agree that having to deal with these issues before even starting will likely mean there would be further issues in the future.

It's a shame, looked like a great thing for DD to try out, but so be it

It’s up to them how they run their business but I would feel that’s false advertising and rather shady business practice and take my custom elsewhere.

I’d be annoyed and would report to trading standards for false advertising.