This is just a bit of a thread for those of us who've had a rough week to vent really if anyone's up for it? I work in a customer facing role, and I've had some challenges this week to get off my chest! I'm wondering if this week is national fuckwit week and no-one told me? 🤣
Here goes -
- told by a customer I've no business going to the toilet - place was empty, was in there max 2 mins and came out to a tirade from a man who wanted a pint. Obviously I should have stood and pissed myself instead.
- called a fat cunt and threatened with being 'done over' because I refused service after time called - ya know like the law states and all that.....
- told that the trip advisor review they'd read and the reason they ordered that dish was misleading and they wanted their money back. Nothing wrong with the food, served as described on the menu, but because it wasn't how some randomer described then we're somehow at fault. Did not get that they got what they asked for, as described on the menu (which they agreed) and that I have no control over what ppl post on trip advisor....
- a complaint that there were insects in the beer garden. Um you're outside.... How exactly do you expect me to control flies and wasps in an outside space? Refused my suggestion they may be more comfortable inside.
I love my job, and most of the customers, but geez you do seem to get a run of unreasonable ones at times to test your patience!
Over to you!