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Lost neurologist referral....aaarrrrghhhh. Help me calm the hell down...

1 reply

LivinLaVidaLoki · 11/09/2018 15:53

I had a blackout a while ago and so was referred to a clinic.
Because my eyes stayed open and my body went rigid rather than floppy during the blackout I was referred to a neurologist.

The referral was done in July and I was advised that I would get an appointment letter within two weeks, the appointment may be in about two months but I should at least know when it is within two weeks.

I didn't receive the referral and chased it. The neurology dept (its a different hospital)said they didn't receive it, so a new referral was done a week and a half ago,the consultant who did the referral confirmed that she had had an email confirming receipt of the referral the same day.

I know its only a week and a half in and not two weeks but I thought I would call and chase it.

They are adamantly refusing that this has been received. They claim that when a referral is made the details go on the system within 24 hours, but this has not been done so the referral has not been received.

I called the dr who did the referral to find out who at least emailed them so I had something, but they are unavailable til next week.

I know I'm overreacting but I just feel so upset, I should be about to have the appointment but instead I am still waiting to join the back of the queue. I know its ridiculous but at the end of the day I am waiting for an appointment to help me rule out there being something wrong with my brain, and that is scary.

I just feel so cross. So please tell me to calm the fuck down and stop being ridiculous cos I feel like I need it right now.

OP posts:
mrsjoyfulprizeforraffiawork · 11/09/2018 16:56

Medical secretary (and hospital patient) here.

1)Ask GP to give you a copy of it.
2)Ask Neurology Appts at hospital what email address to send it to.
3)Email it to them yourself
4)Ring them to ask them to confirm they have received your email and attached referral letter.

Big teaching hospitals are often in a muddle and this has worked for me in the past when I've not received an appointment.

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