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Overpaid by old job, now being chased to repay -what to do?!

8 replies

OwlMother · 06/09/2018 16:46

Apologies in advance, this is a bit long and involved. Just want to confirm I'm not going mad!

In my previous job I earned a performance related bonus as well as a base salary. I left this job in mid June, so was paid at the end of June on the last working day as normal. It looked around the right amount given I had worked half a month, plus bonus. No longer had access to work intranet so couldn't see online payslip. I had been told it would be sent out in the post but I wasn't holding my breath as the admin tended to move slowly.

Fast forward to around the 26th July and I got payslip from the new job when it became apparent I was on an emergency tax code. I phoned the tax office who said it was because my old job hadn't advised that I had left. They gave me an updated tax code so at least I was now paying correct tax. I. Allied old employer payroll- based overseas, so a bit of a language barrier- who told me that they had no record of me leaving either and they were about to pay me for the current month, when I had worked elsewhere.

Called old manager who blamed admin error (hers, I suspect) and said she'd sort it out. Payslip and p45 should be forthcoming. Got to around the 10th August and contacted her again. She came back to say she'd followed up again and unfortunately we had missed the end of July cut off so p45 wouldn't,t be generated until end of August.

Received an August "payslip" the other day with a lot of adjustments on it, presume them reversing the payments for months I didn't work. Has a negative closing amount, presume this is what they thing I owe them. Still no p45 or June or July payslips.

Manager emailed today asking me to call to discuss repaying the overpayment. I don't feel we can do this until I have all the missing info, I'm not sure I trust their calculations, so far they're not seeming too efficient! Am I right to say I'll wait until I have all the info?

OP posts:
milkmoustache · 06/09/2018 16:53

Definitely wait until you have all the relevant info in the form of payslips. It's their error, but in the meantime I hope you have not spent any of it!

HerRoyalNotness · 06/09/2018 16:55

Do they think they actually paid you the money for the months you didn’t work? Presuming they didn’t, get the June payslip from them too to make sure you weren’t overpaid that month. Otherwise how could you owe them anything?

OwlMother · 06/09/2018 17:00

They did pay me for July as well, all still in my account. But because I haven't seen either the July or June payslips, and the August one has made no reference to the holiday pay I had outstanding, I'm reluctant just to agree to their numbers.

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UpstartCrow · 06/09/2018 17:02

Contact ACAS and see if they can help.

Hadalifeonce · 06/09/2018 17:05

Definitely don't do anything until you have all the facts. If their admin is that bad, I'd bet if you repaid then discovered you didn't actually owe anything, you wouldn't have much luck getting it back.
It might help to concentrate their mind on getting the job done if they think you owe them, rather than them owing you.

LeroyJenkins · 06/09/2018 17:05

you obviously cannot work out a repayment plan unless they give you your payslips

amicissimma · 06/09/2018 17:10

This reply has been deleted

Message withdrawn at poster's request.

starfishmummy · 06/09/2018 17:13

You are legally entitled to a pay slip (assuming you are in the UK) so tell your employer that you need to have them before things go any further.

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