Bought 11 year old dd a pair of Start-Rite black patent brogues from the Angry Angels range. They were properly fitted at a reputable shoe shop.
Two days in and they are rubbing the back of her ankles badly. We went back to the shop yesterday and they advised a proper ankle sock (rather than trainer sock) and said the leather should soften up with wear.
I spoke to Start-Rite direct today who said sometimes shoes need wearing in especially after the summer when children have been wearing sandals and trainers. But I've never had this before.
Dd is newly diagnosed ASD and we had big problems with her finding a pair of shoes that she was happy with and that were acceptable for school.
What would you do? Go back to the shop again and ask for a refund? Or give it a bit longer?