Would appreciate people's perspective on this.
Family member has damaged our kids joint Christmas present. He was worse for wear and was found in our playroom throwing pieces of wooden fruit around, much to the kids hilarity. My husband asked him to calm it down and be more respectful of our stuff, 5 mins later he fell onto our kids toy and has damaged/buckled it.
His partner went beserk at him saying he has no respect for people's things or homes etc, offered to replace it and then left because of it, despite me saying they didn't need to leave. Whilst waiting for a cab they attempted to fix it and made it playable.
The next day they came over to collect some things and it was awkward they said have you looked at it yet and is it acceptable in its current state, we had only just packed the last of our guests off so hadn't looked closely. We have now, and think it's not good enough in its current state. So sent a message saying we appreciated they'd made it payable but we would like a replacement and they can have the buckled one (they have a kid in the same age range who was loving playing with it) We've have a frosty "fine" response. It's obviously not fine. Are we in the wrong!?