So back in December I found a perfect cottage to rent on Air bnb. I hadn't used Air bnb before and found it difficult to book. I think the owner had reserved the dates for us but it meant they looked 'booked' and I couldn't book them myself. It actually took 6 weeks to book it privately in the end.
The cottage sounded ideal. The thing I wanted most for a perfect holiday was a heated outside pool, which this had. I spoke to the owners twice in the lead up and got it confirmed in writing that the pool was heated.
2 days before arrival, I had to double check something (is there a freezer?) and the wife says in passing on the phone that the pool isn't heated. I'm really upset when I get off the call as that was the whole purpose of the holiday.
My husband gets involved and they admit it is a cost thing and they will heat the pool.
We arrive and the cottage is really dirty. The fire is full of old ash, dog poo in the garden, nettles all over the garden, one wine glass, filthy pans, no wifi (as advertised), no bath (as advertised), no stairgates (as advertised), no pushchair (as advertised!), pictures falling out of frames, damp bedrooms, and fleas!
We text to ask where the pool is and get this reply...
" The WIFI cable was taken down by a fallen tree last week and is out of our hands now . So nobody including us and the business have any WiFi.
The pool is not right so please do not swim in it with the babies / children .
We have the pool expert visiting Tues to test and diagnose .
It is heated, and you can swim at your own risk .
The waters and surrounding surface have taken a muddy appearance when the heating was turned on !"
We asked for a hoover and the stairgates and these haven't materialised yet, 3 days later.
Then I went for a run on Sunday night and go ambushed by their angry German Shepherd who cornered me on the lane.
It's awful. We can't afford another holiday. Do we just stick it out? There's no nice beaches nearby.
Btw, we're with our 1.5 yo and 3.5 yo, plus my mum and our dog. It's day 3 of 14.