I am posting for opinions and advice after the event as I really don't know what, if anything, I should have done but days later, I'm still feeling sick at having witnessed it.
I was walking down my busy local high street behind a couple with a little girl. They were clearly walking fast, perhaps late for something, and the little girl was dawdling slightly - but not to be awkward, I don't think, just in the way that children sometimes do. She was of primary school age (wearing uniform), maybe 7 years old, and was being a little dreamy, head down, looking at the floor.
The woman with her looked back at her, as she was starting to lag behind, and snapped "Come ON!" before wrenching the child's chin up forcefully with her hand to make the girl look up.
The girl stumbled forward a few steps but then continued to look at the ground and walk slowly behind. The woman again looked back, rolled her eyes angrily, took a few paces back to the girl and grabbed her by the hair, the top half of which was pulled back in a sort of "pineapple" style. The woman grabbed this pony tail part and viciously yanked it upwards, snapping the girl's head straight up as she shouted at her to "LOOK WHERE YOU'RE GOING!"
The poor girl started crying and the man with them, who had walked on ahead, looked back briefly, rolled his eyes, then walked on again.
I have no doubt it was painful, it was so sharply done that I didn't blame her for bursting into tears. She was clearly shocked and stumbled on after the couple, crying, the woman still ranting angrily at her.
What would you have done? What should I have done? I opened my mouth to say "Hey! Don't treat a child that way!" and then froze.
I will be honest and say that I was quite intimidated by the loud brashness of the woman and the look of the man; rightly or wrongly, I judged them as people who would not shy away from swearing and screaming at me to mind my own business.
I was also wary of starting an altercation as I had my 16-month-old with me in his pram and was pushing him right behind them.
But my main reason for shamefully not saying or doing anything was that I was fearful of bringing more abuse down on the poor girl after I'd gone. But is that a good enough reason not to do anything?
I can't forget the poor frightened hurt look on that girl's face as she shuffled on after them.