Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

New car chip in windscreen WWYD?

7 replies

Mungobungo · 09/03/2017 17:48

Bought a car last week, its 6 months old, ex demo model and bought from a respected dealership. I drove the car home, only to then discover a decent sized chip in the windscreen on the passenger side, hidden from my view from the driver's seat by the mirror.

I had an email from the guy at the dealership asking how I was getting on with the car and I replied saying that I love over the car, but it has a chip. No reply.

So, do I get back in touch and ask them to rectify (bearing in mind that I have no evidence that the chip was on the car when I got it home) or just leave it and claim on my insurance for the repair, which will cost me the excess?
WWYD?

OP posts:
Sirzy · 09/03/2017 17:49

Would you have to pay an excess? When I had a window repair done it was free via the insurance (or maybe about £20?)

Mungobungo · 09/03/2017 21:29

I'm not sure without having a good read of the policy document. I'll have a good look over it tomorrow after work.

OP posts:
wickerlampshade · 10/03/2017 10:56

Did you sign something to say car in good condition? if so you'll have to suck it up. usually cheap and doesn't affect NCB

Interested in this thread?

Then you might like threads about these subjects:

olliegarchy99 · 10/03/2017 11:01

just get it fixed on your car insurance - as others have said it is usually free and does not affect NCB
if you have a chip in the driver's area of the windscreen - the whole windscreen has to be replaced usually - quite right of course.

helenfagain · 10/03/2017 11:08

You only have to have the windscreen replaced if a chip in the drivers area is over 1cm diameter. I know as I just had one repaired a couple of weeks ago.

WhoKn0wsWhereTheTimeG0es · 10/03/2017 11:40

What I would just say, is if your renewal is imminent, get it done now. I had to have replacements done twice within about two months a few years ago, luckily falling each side of my renewal date as it was only one claim per year free.

Mungobungo · 11/03/2017 09:09

Wickerlampshade. Nope didn't s sign anything regarding car's condition.

And I've only just taken out the policy as it's a new car.

Had a follow up email from the dealership asking how I'm enjoying the car. I did mention that we'd found a chip and I've had no reply. Obviously I don't know if I think happened on the way home if it was already there so I'll get it fixed and forget about it.

Thanks for the replies all.

OP posts:
New posts on this thread. Refresh page