Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Cleaner has broken something. Who pays?

53 replies

Firstliftlastcall · 06/01/2017 16:02

Our nice and generally good cleaner has broken something. It was completely accidental. The thing she has broken is not hugely expensive to replace - around £150 and so it isn't worth an insurance claim. Nevertheless, I'm sort of feeling a bit miffed that this afternoon's 4 hours of cleaning and ironing is going to cost me over £200 (and because the broken thing had sentimental value). Do I suggest she contributes to the cost? Or do I just suck it up because accidents happen?

For background, if it helps, she's been with us about 3 months and came highly. We've not had any other breakages as such, but I did come home before Christmas to a vacuum cleaner that needed fixing.

OP posts:
RedastheRose · 23/01/2017 01:39

If she has insurance ask her to claim the cost back if she doesn't then suck it up, you should've checked whether she was insured when you employed her.

JonJohns · 31/05/2023 18:10

Minor items broken with a fair time apart are the owners lookout.

If a vacuum or mop or other minor tool breaks, that is fair wear and tear.

If they get the hoover and smash the TV, that is debateable and they should pay part perhaps but only if it was deemed careless and you own household family had not contributed via distraction or movement of say a piece of furniture to an awkward or new location.
Bear in mind you are the wealthier person here, they will make a few errors and more likely as they are being energetic on your behalf while you either work or laze about living the life and so are much more likely to be involved in an accident in the home.

A firm of cleaners will have insurance, an individual working for cash in hand on a verbal contract obviously will not or would be very unlikely to.

MeinKraft · 31/05/2023 18:12

JonJohns · 31/05/2023 18:10

Minor items broken with a fair time apart are the owners lookout.

If a vacuum or mop or other minor tool breaks, that is fair wear and tear.

If they get the hoover and smash the TV, that is debateable and they should pay part perhaps but only if it was deemed careless and you own household family had not contributed via distraction or movement of say a piece of furniture to an awkward or new location.
Bear in mind you are the wealthier person here, they will make a few errors and more likely as they are being energetic on your behalf while you either work or laze about living the life and so are much more likely to be involved in an accident in the home.

A firm of cleaners will have insurance, an individual working for cash in hand on a verbal contract obviously will not or would be very unlikely to.

This happened 6 years ago i think it's been sorted by now.

New posts on this thread. Refresh page
Swipe left for the next trending thread