Hi, I ordered some gifts from abroad for DD for christmas back in October, I emailed the company previously as did not arrive by due date. I waited two further weeks and they still hadn't arrived. I contacted them yesterday and the company replied and asked if it hasn't come by next week they would refund. My dilema however is this: my parcel arrived this morning, but after doing the school drop I discovered an email sent in the early hours from the company apologising for it still not arriving and they have actioned a full refund. Do I stay quiet or let them know it has arrived? The parcel was not tracked and DH did not have to sign for it and the cost was almost £50 which at this time of year would come in handy. Advice please.