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Original poster

ABSOLUTE Lofts Good? Bad? Ugly?

1 reply

SunsetSilver123 · 24/08/2016 09:46

Hey fellow Mums. My family are planning on converting the loft into a 1 bed and 1 shower room. We have had many quotes from different specialists and they are all in the same ballpark. So after looking at reviews and their website, we have decided that Absolute Lofts are the best company for us.
:evil:
Has anyone had done work from this company? If so, how was it? Would you recommend them or not?

I would hugely appreciate if anyone could highlight any vital steps I should take in order to have a successful and stress free loft conversion.

Thank you :D

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MNHQ

AmyGMumsnet · 13/02/2017 13:26

Hi all,

Absolute Lofts have asked us to post up a statement on their behalf:

"Lucy whilst you are entitled to place reviews on an open forum we also have the right of reply:
As is sometimes the situation things are not always as they seem. The complaints and accusations that Lucy makes are also not as she portrays them. For instance we terminated the contract Christmas 2015 some 14 months ago and not last Christmas (2016)

Lucy omits to say that although her father worked in the Building Industry for 50 years, he is an Architect who designed the loft. The loft was NOT designed by Absolute Lofts. Lucy via her father sought to make changes to the design of the loft that would have made the loft UNLAWFUL. As a responsible contractor Absolute Lofts made Lucy aware that the late changes to the design would make the project UNLAWFUL. They chose to ignore our concerns, even after we contacted the local council with the same concerns. We were told “you are only the builder and planning issues have nothing to do with you" and to carry on. We were not prepared to build UNLAWFULLY and had no other option than to terminate the contract. The development has now been completed (by another loft conversion company NOT by Absolute Lofts). The completed loft was rejected by the Local Council as NOT being a lawful development. Lucy still dismissed the Council decision and went through the appeals process. The appeal decision found in favour of the Council and Lucy now has no other option other than to DEMOLISH THE UNLAWFUL structure.

Regretfully, Lucy still seeks to make her exaggerated and sweeping statements and unsubstantiated derogatory comments which misrepresent what actually happened. Absolute Lofts asked Lucy to delay posting any comments until the issues had been independently adjudicated upon. Regretfully, for her own reasons, she has declined to do so. Absolute Lofts has offered to engage in mediation, but Lucy has declined. Lucy then threatened to commence arbitration and then proceedings in Court. But rather than have an independent tribunal determine matters Lucy prefers to place blogs on-line, seemingly, in the hope of doing damage to the Company.

Absolute Lofts’ has 20 years experience of designing and building loft extensions. We are happy to provide references to any prospective customers."

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