Best way to not offer someone a job?

[Mythreeknights]

So...I have just interviewed two people for cleaning jobs. I made the mistake of telling the first (who instinctively I didn't like) that the second lived further away so unless there was a MAJOR issue, then the job would be hers. But, second turned up and I trusted her on the spot, really liked her. So, I want to offer it to the second, and need a nice way of telling the first. How do I get out of this self-made pickle?

Call the first and say you thought she was great, but the other applicant would be better for the role. If she says anything about the other person being further away, say you had made a mistake about that.

It's fine really, although I don't understand why you thought the other person living further away would mean they wouldn't be the better applicant, how long it takes someone to get to work is their problem, not yours.

Can I also say something about the references? The first one's reference wouldn't say that she was honest and she doesn't trust her with her house keys. the second one's reference said she would trust her with her life. That is the main reason tbh, can I mention it or better not? (Thanks so much btw for helping)

The thing about living further away just relates to reliability and having had my fingers burnt in the past, but you are right. It shouldn't impact on a decision to employ the next person.

I wouldn't mention the references, you'll hear no end of grief and excuses. Just say that unfortunately you've decided to go with the second applicant. She'll fit your needs better.

If the first gets stroppy, just stay firm and end conversation. Don't apologize about the comment you'd made earlier, don't even mention it. Just say you're going with second.

I feel like I'm about to dump someone...I'm so un-practiced at this...

Mythree,

I'm a cleaner and what you have to remember is these women aren't your employees. They should be self-employed and offering you a service, therefore it's up to you who you go with and really don't need to offer much in a way of explanation.