Something has happened to me, and I don't know how to handle it or what I should do.
Background: Back in 2009, my husband and I attempted to sell our home. We were selling though an internet site which was valid for a year. Anyway, we only received 2 offers around the asking price. We couldn't move onto another home (we 'lost' a house) and due to a series of failed chains, we decided not to put our house back on the market. Instead, we decided to make use of the year (well, actually 2 years, 2010 and 2011) by acting on the feedback from the Estate Agents and the 2 potential buyers. We have completed the works and we are now considering placing our home back on the market next March 2012.
I have a relative from abroad who is in the UK at the moment, and she would like to visit my family. She asked for some directions, and so I googled my postcode and come across various websites. I checked them out - for some reason when people (including deliveries) type in my postcode my neighbour's house usually appears. One website proved to be the exception and I was delighted. I doubled clicked the name of my property and scrolled down the page which had the google earth picture of our home. And there was the malicious comment about our home and it's still there. Someone has taken the time to register with the website in summer 2010 (so the comment has been there for over a year) slating my home. I mean, questioning its value, even though the house was NOT on the market from winter 2009 onwards and at the time the comment was posted.
I can guarantee that the post/comment was not written by the 2 previous viewers, because some of the information posted was very specific and confidential and never discussed with the agent nor the viewers. In short, it could only have been written by a handful to whom I had parted with such specificinformation. For example, the person would have spoken to me about a specific figure/value that I was intending to put the house back on the market, or to accept as an offer. This particular figure/value has/had never been discussed by any Agent. The figure quoted on the post came out from my mouth, and my mouth only - not from any other source.
Feeling an utter sense of betrayal and fearing that such negative, untruthful and malicious post will put off potential buyers when I put the house back on the market, I wrote to the website yesterday and today, asking them to remove the post. They haven't remove the post. However, out of the 12 suspects, I had narrowed it down to a possible 3 possible. I therefore e-mailed and spoke to all 3, and I'm afraid to say, 1 person stood out in their response. They didn't even bother to deny writing the nasty comment.
I really trusted this person. Yet the comments she wrote have been on the internet for billion people to read since summer 2010. I cannot even begin to describe how violated I feel. There she has been smiling at me, looking after my dd, being all friendly for over a year, yet behind my back she has been very, very spiteful and unkind. To make matters worse, both our children are in the same year and same school, so I can?t just cut her out.
If I blank her (take her off Facebook friend, ignore her etc) I genuinely fear something. I personally think you need to be a psycho to go through all the trouble of finding my house on the internet, registering with the website (its www.mouseprice.com btw) and taking the time to write such a spiteful review about my home but at the same time, being as nice as pie to my face. She knows I love my home to bits and I don't want to sell it, even though our family needs to because we have outgrown the house.
So where do I go from here? What would you do?