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AMA

I started a business from scratch as a single mum in debt and have made over £2.5m in revenue in 5 years AMA

172 replies

Whitecup24 · 02/08/2023 06:26

Hello

I was asked to do a AMA on another thread and have a day off today so thought it would be a good time to do it.

I’ve started various businesses some worked some didn’t but then I started teaching what had worked for me (using LinkedIn to get clients) and it just took off in 2017/18.

I’m now a business coach and help other people to start and grow businesses online very often mums especially those who don’t want to return to work (why I started my business) or want to make additional money usually from what they already know and without spending lots of money on retraining or expensive set up costs.

if I can answer any questions or help anyone with their businesses I’m around all day

OP posts:
Whitecup24 · 02/08/2023 08:59

titchy · 02/08/2023 08:08

How on earth is LinkedIn going to be useful for someone selling homemade wax melts? Confused

I sense you’re sneering but actually you’d be surprised. LinkedIn is full of millions of people and some of them like max welts and would buy them off you!

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Whitecup24 · 02/08/2023 08:59

topnoddy · 02/08/2023 08:09

WELL DONE YOU !

Thank you!!!!

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Milk2SugarsAndAShotOfYourFinestValium · 02/08/2023 09:00

Whitecup24 · 02/08/2023 08:38

Hello! What a username!!

OK so this is great you’ve built up IG!! And are used to socials because it’s not massively different in a lot of ways but has nuances.

Heres some general advice without knowing what you do:

Write your LinkedIn headline and profile about your ideal client not about you. So have a headline that says Helping XYZ (your ideal client) achieve XYZ (the outcomes they get) by XYZ (how you do it) then write your profile like a love letter to them - all about their problems and how they’re feeling and then talk about who you are and your programme / product / service.

Thats the biggest thing I teach - make it all about your ideal client and be super clear on what it is you’re selling, how much it is and how they get it. Sounds obvious but most still use LinkedIn as a CV.

Theres a few other bits and pieces like having a header image with a call to action and getting recommendations etc but that’s the main thing.

Then do 3 things a day

  • Ask to connect with 15 potential clients but don’t send them a personal connection request or DM them anything
  • Post every day - a mix of stories, videos, social proof and call to action (sales) posts don’t worry about likes or engagement (it’s not IG, people are in work mode)
  • Comment on the posts you see in your feed every day, not about what you do but supporting what they’re doing.

Thats it really. Seems so simple but honestly people get the most amazing results. Mind blowing. But they stop doing it or don’t do it because they don’t get instant feedback so it’s a long game, consistency wins. Just get on and do it every day. Takes about 6 weeks to start working.

Use your personal profile not a business page
You don’t need premium of any kind
Anything you post on IG can be posted on LinkedIn but lose the hashtags or just use a couple
Mix of business and personal stuff
Dont DM people unless they message you
Dont need ads
Dont need to use groups
Don’t worry about what time to post

literally do the 3 things a day every day.

your clients will come to you when they’re ready

I’ve got a tonne of free training but obvs can’t post links (already accused of self promotion!) but if you want anything send me a DM

good luck with it, you’ll love it (when you stop hating it because nothing happens for ages!)

This is so, so helpful! Thank you! It’s actually really helpful to know a) it takes a while and b) there is a consistent formula. We are in a non-tech industry so don’t even use computers much for our work so learning these basics is absolutely invaluable!

I will absolutely DM you! Thank you again and sorry for the cynicism you’re getting here. I really appreciate it.

Cozytoesandtoast00 · 02/08/2023 09:02

Thanks for this post OP.
I have an idea for a consultancy role for big business.
How do I go about deciding an hourly rate or initial assessment fee?

CornishGem1975 · 02/08/2023 09:02

God people are sneery bastards sometimes.

Well done OP. I've seen and known many people similar making a good living from doing similar to yourself. I use LinkedIn a lot for work and there are a lot of people out there that do need help for their businesses.

SunnieShine · 02/08/2023 09:03

But if you had to "spend a tonne" on FB ads to make your business a success, how can your clients succeed just using LinkedIn? You are contradicting your own advice.😯

Whitecup24 · 02/08/2023 09:06

Darkandstormynite · 02/08/2023 08:09

If your net profit is £479,175.48 over 5 years, that's roughly £95,835 per year. How are you taking that out of your company? is it PAYE or divideds?

On that wage and being a single mum, would you not prefer to be in full time employment, then you can have the safety net of sick pay, workplace pension contributions, annual leave. Or do you find you like being self employed? how do you balance the insecurity as a single parent?

Also do you have insurance in place in case of legal action against you? is this something that has happened? I could envisage a disgruntled client not being happy that their business hasn't taken off or do you mitigate against this by simply refunding?

I take a mix of PAYE and dividends and have multiple companies so have a great financial team who manage it all for me. It’s all a bit complicated for me. Actually that’s the hardest thing, worrying about that all being right and above board and making sure everything is paid correctly. So I definitely rely on my team for that.

I’m pretty much unemployable now but I can’t even imagine having a £95k salary - my highest ever wage was £20k! I can’t imagine what I would have to do for that I guess now I could get a Marketing Director role on about that with my experience but I’d have to work full time and report to people and request holidays or sick leave and I just can’t imagine that either. I would feel trapped and worried about getting sacked I think.

I recently got married so not single parent any more but being a single mum was a massive driver in my ambition for growth. I’ve got 2 teenage girls and they both are self employed and work for my clients doing admin for extra cash . One wants to be a lawyer which leads to the next question which is yes we have legal people we can access and I have all the insurances etc but honestly we don’t need to use them. We sort things out as best we can and if we can’t we refund or stop payments if they’re paying a payment plan. With my stuff it’s really clear if they’ve done the work as it’s public, so we can just check and say you’ve not done this thing why is that and work out how we can help them get back to it.

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HangingOver · 02/08/2023 09:07

Hello OP,

Congrats on your success. I'm a freelance digital dogsbody. I'm good at my job and have had some quie lucrative contracts drop into my lap so far. But I'm always worried that it's going to dry up. I post once in a blue moon but LinkedIn seems SO fake and wanky with people just banging on about bollocks all the time.

Any tips for not dropping off the radar without becoming one of those self-aggrandizing twats?

Brrrrrrrrrrrr · 02/08/2023 09:13

Jantlet · 02/08/2023 08:59

I hope MN don’t take this thread down. The comedy value is brilliant - I’ve completed a whole coaching/MLM/scammers bingo card already.

Cross reference with the ever excellent series of threads below for a fully immersive experience:

https://www.mumsnet.com/talk/money-matters/4819083-mlm-bot-watch-77-mlms-are-scams-you-will-lose-money-and-paying-ps97-for-an-official-certificate-wont-change-that?page=40

Me too, OP feigning financial know-how to make her relatable, claiming she’s unemployable, could never earn the salary she has now, dropped out of uni, works from home, ‘sneery naysayers’, 7 figure business, ‘opportunity’, only ever imagined an average life.

LOL

Whitecup24 · 02/08/2023 09:14

continentallentil · 02/08/2023 08:10

So you couldn’t get a business to work but set up a business telling other people how to start businesses..

On one level, fair play to you if so, but blimey the coaching industry needs regulation..

I’d say mine is more training than coaching but it’s an easier catch all.

I gave had multiple businesses before I set this one up.

a reflexology business that went well but when me and my husband split up I couldn’t get childcare in the evenings etc plus I was swapping time for money so it came to an end

A social media marketing agency that I set up as a freelancer locally. This is the first business I used LinkedIn to get leads on using my method (that I now teach) and I got 10 clients paying my £250 a month really quick and had a nice lifestyle business for a while so I could be home and get to all the kids stuff like assemblies etc and still full the car up and get to Haven once a year.

Once the kids got older I got into Employer Branding and social media as I had a recruitment background, using LinkedIn again I got clients for that paying me £3k a month and grew a team to 11 employees with an office and working with big branded clients. I was making money but I hated having the office and the team and I was miserable.

I wanted an online business so I started teaching my LinkedIn methods for free for the testimonials (hence why I have so many) and then charging £99 for a 121 session, then over time created a group programme so I could scale past time for money.

I also did corporate training but didn’t like the travelling and standing in boring offices with bored people who didn’t want to be there. Money was good but I was miserable.

So I went all in on teaching it online and I’m really happy to say that scaled well and made a lot of money has impacted a lot of people positively.

So whatever you think of me or my business model, I’m happy

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Whitecup24 · 02/08/2023 09:16

Redburnett · 02/08/2023 08:13

Sounds like Six Figure Mentors to me. Essentially an MLM scheme whereby you get money from recruiting other members to the scheme.

Might sound like it to you but it’s definitely not because no one except me gets paid when people join my programme to learn something to help their business. So it’s definitely, absolutely not a MLM by definition.

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Whitecup24 · 02/08/2023 09:19

SunnieShine · 02/08/2023 08:16

Do you ever turn clients down if you can see they have a business model that is unlikey to succeed, no matter how good their LinkedIn training? E.g. selling something no-one wants/understands (woo woo or generic life coaching) or saturated market.

I mean I’ve had someone join who didn’t have a business but got excited and wanted to join out of FOMO. They got a refund!

I’m super spiritual so would never turn someone down on woo alone, I’ve seen spiritual businesses do well on LinkedIn. Or saturated market because what I teach shows them how to attract clients to them not a mass market thing. I show them how to create a niche for themselves so they standout so we help but we don’t turn away no

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Whitecup24 · 02/08/2023 09:20

questionspleaseno · 02/08/2023 08:16

Was your LinkedIn content aimed at B2B? What tips do you have for linkedin content creation as I've always struggled with that platform

its for B2B or B2C and my advice is the same - be yourself, don’t worry ‘what people think’ post a mix of business and personal and don’t forget to sell!

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CloudyMcCloud · 02/08/2023 09:22

Op where did you get the expertise to advise others?

Whitecup24 · 02/08/2023 09:22

bryceQ · 02/08/2023 08:18

I'm curious if you have marketing qualifications or a background in that or its all self made? Is your business only about LinkedIn? To grow a successful business don't you need in depth Web, digital, SEO, email marketing etc knowledge?

No marketing qualifications no, well a Media Studies GNVQ from 1997. We made magazines with cutting out pictures and sticking them on.

I outsource everything I can. That’s why my profit is lower. I didn’t want to learn any of that stuff so as soon as I could I paid someone to do it.

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YouOKHun · 02/08/2023 09:27

Redburnett · 02/08/2023 08:13

Sounds like Six Figure Mentors to me. Essentially an MLM scheme whereby you get money from recruiting other members to the scheme.

Yep. Social media is awash with “coaches”, usually ex network marketing, who know network marketing is a scam (99.6% of all participants lose money) but see what looks like a more lucrative seam in that world - coaching the misled to bury themselves further in the sunk cost fallacy. “Keep going, using my method you will be successful and don’t listen to the people who question it, they are envious/failures/9-5 drones”.

Whitecup24 · 02/08/2023 09:27

Tryingmuchharder · 02/08/2023 08:20

I've read lots of the thread and many people who are successful are able to teach others. That's not a skill I have unfortunately.

What would you suggest for someone like me that doesn't have a skill that I could teach others?

Most people do or have life experience they can help others with but if you really don’t but want to start a business i would look at what you’ve done in jobs etc and see if there’s a need for that. For sample if you’re good at admin become a VA, if you managed a team look at how you could help new managers, if you organised all the events maybe doing event planning. People really are searching for people to DO stuff for them. Even organising life admin for other mums is a niche. The stuff you do for free for your own life someone will pay you to help them. For example my friend house was always immaculate, a place for everything, systems for things, no clutter, matching towels and bath mat etc. I asked if she would do the same for me and she does. It’s a massive win win. There’s loads of things if you think about it.

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Whitecup24 · 02/08/2023 09:29

Arewehumanorarewecupboards · 02/08/2023 08:22

You say ‘we’, who are we?

Also what did you do before?

And (sorry), what if someone came to you with a venture that you disagree with?

Sorry I mean we as in my team - I have a community manager and a few VAs that help me so the ‘we’ is my team behind the scenes.

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Wintersgirl · 02/08/2023 09:31

CloudyMcCloud · 02/08/2023 09:22

Op where did you get the expertise to advise others?

This is what I'd like to know......

Whitecup24 · 02/08/2023 09:31

Arewehumanorarewecupboards · 02/08/2023 08:22

You say ‘we’, who are we?

Also what did you do before?

And (sorry), what if someone came to you with a venture that you disagree with?

I have had someone come with a business I didn’t agree with and said it wasn’t a good fit. Very rare though

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Whitecup24 · 02/08/2023 09:34

cryinglaughing · 02/08/2023 08:25

I set up a business. Went through planning, built a building etc.
5 years on, we have a great reputation and are very successful (not in the £M's, we are limited by the size of our operation).

I have never used LinkedIn, or done any advertising. There are people who live 1.5miles from us who are only just discovering us.

How would me paying you £1.5k improve my business?

This is great congratulations!!

It would up your exposure especially locally. You can search by your home town on LinkedIn and add local people and the people who have influence locally like journalists, newspapers, business parks, events etc.

You’d get more clients but also you’d be around other like minded people who are running businesses and want a space they can share their success and challenges without being judged and get support. That’s what most people say about the investment past the getting clients but.

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Wintersgirl · 02/08/2023 09:34

Sorry I mean we as in my team - I have a community manager

So it's not technically your business if you have a manager..?

Whitecup24 · 02/08/2023 09:35

Brrrrrrrrrrrr · 02/08/2023 08:25

Can @mnhq shut down this thread, it stinks of an MLMer hawking her wares to the unsuspecting and naive. I wish people would realise these coaches are just peddling unrealistic ideologies and that copy pasting tips and tricks will not make your home run small business become multinational.

Happy to leave the thread here. It’s been a lot less fun than I thought and no matter what I say people think I’m a MLM it’s weird

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Whitecup24 · 02/08/2023 09:39

BrainFrazzled · 02/08/2023 08:26

Apologies if I have misunderstood this, but in simple terms, your business is coaching other people (e.g. Ann, Bob & Charlie) how to use the internet to find more clients.
Ann, Bob and Charlie's businesses are also about coaching other people (Dan, Emma & Fred) to do well in their business or general lives.
?

Is there really that big a market for coaching people? I don't think I know anybody in real life who uses a life coach / business coach.

There is a massive huge market for coaches yes.

People have coaches for all kinds of things - at work for leadership and careers and personally for a whole host of things - heath, nutrition, weight loss are massive but things like sex, divorce, relationships, parenting, confidence, spirituality, just loads and that’s before the business coaches, marketing coaches, launch coaches etc.

I attract a lot of coaches because I am sort of in that space online however my clients aren’t all coaches by any stretch. They’re freelancers, consultants, brick and mortar businesses, dog trainers, happiness experts, mental health first aiders, literally a massive mix. Just people who want to get more clients. And I help them do that

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Whitecup24 · 02/08/2023 09:40

CurlewKate · 02/08/2023 08:27

Pyramid-oops,sorry-MLM. I mm happy to sell anyone 12 of my special patented barge poles. You can sell them on to your friends and family, then they can buy their own barge poles and sell them on their family and friends and......

i don’t have a MLM or have ever been part of an MLM. I’d unlikely make £2.5m from one if I was.

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