@Weekendersonourown Hello, congratulations on the interview! I’m guessing that’s a coordinator/management role? If so, I think the key is to show that you’re capable of looking at the processes from a more strategic point of view. Things I would be considering are staffing, systems (process improvements) and relationships with the wider university.
Staffing: do you have enough, are they deployed across the right tasks for the right amount of time (at the right time), are there any training issues which could be addressed.
Systems: are they working as well as they could (I imagine not based on my experience!), what are the quick wins, how can you improve efficiency and access to information.
Internal relationships: These are key if you want to change the processes with the academic schools and gain buy in from them. Smooth communications with other depts can also be crucial, such as registry, international, marketing etc.
Does the department deal with international applications? If so, many universities have seen a huge increase in overseas apps this year and admissions depts are struggling to cope so it’s a hot topic. You might want to think about how much extra resource is required (and whether this should be long term or fixed term in case of it being a temporary increase).
I don’t think you need the answers to these questions at this stage but just showing an awareness of the wider issues would be good.
I hope you did mean interview tips and not tips for how to cope with the role! Good luck!