bricks it depends what it is. If it's a proven crime, it gets logged then put onto the crime system and all related incidents will be also put on the same crime on the system. If serious ie requiring deployment, the log will either be reopened and then sent for deployment OR if not serious, the crime will be updated and the officers dealing alerted.
That sounds very stressful.
PM me the details if you want, but what I would do is say you're feeling harassed, alarmed and distressed. Is it the same person doing these incidents? (If you want to answer here).
teaforDad Yes, I am not sure if It's different anywhere else but where I work we all do both, although some shifts we'll be put on one or the other for the whole shift. If 999 start queuing up though, the 101 staff get those too.
Joyce... Oh god so many. Good ones-are also bad. It's when something bad happens, and police save people and often I am still on the 'phone calming a distressed caller and I hear the relief when police arrive.
Bad-I HATE the ones regarding 'looked after children' who are missing, or commiting crimes, or have done something awful. They make me so sad-and sometimes you have to look back at previous incidents and you can sort of see where it went wrong. I hate outright animal abuse too. Someone who ran a sanctuary had someone purposely take their fight-bred dogs there to kill the new animals. What sort of sick fuck person would do that?
Bonkers ones- so many. People reporting someone (a stranger) because they looked in their window as they walked past. Or people ringing 999 and expecting immediate police attendance (usually on a Saturday night) because they left their phone in a pub or lost their handbag somewhere in their house. Or wanting police to pick them up because they've not got their taxi fare home and they're drunk (I mean grown adults here)!