I answered the phones for customer care on the back of products

[itsbritneybiatches]

So when you have a customer care line on the back of items, I answered the phone for those.

Pot noodles, I can't believe it's not butter, Vaseline, chicken tonight, walls, Birdseye, pg tips.

Anyone want to know anything?

Did you get free samples?

What hours did you work? Did you just google answers?

Oh I did this too. But for a very small company. The phone would go around the "carpet people" - sales & marketing, business development etc and we'd have to answer or it'd go onto the next person - you could hear a call circling as everyone tried to avoid picking up. I knew the products but my god people asked daft questions. And a lot did not use the products as intended But in those days you could have called and got through to the person who actually designed and/or made the product.

Did you work for all those companies at the same time?

What percentage of people called up with genuine questions, vs lonely people wanting a chat?
Did you get weird sex pests calling?

Do people ever call to say they like something or ‘thank you’?

When you answer the phone, how many people are surprised to speak to a real person?

Did people actually ring?

I've always wondered why on earth people ring those numbers- why on earth do they? And what are they intended for or am I being thick?

Does anyone remember when More magazine rang some of those helplines and did an article? It was hilarious.

Yes we got loads of free samples.

We Got to test the dove fake tan. The first samples. We were all orange answering the phones.

Strangest question -
No strange ones just really random ones.

Like for chicken tonight people
Would ring and ask if they could have it with sausages. Well yes have it with what you like.

We had a perv ring in every night in the Vaseline careline asking if he could put it on his wife's genital piercings. Every night.

It was like bingo seeing who would get him. Always at five to six. Planned wank or what 

Oh God I used to email places like that about a decade ago. I had a job that I had no idea what I was supposed to do. So I’d spend hours writing long emails to Fruit Pastilles or Tetley so it looked like I was doing something. I’m still in touch with someone from a wallpaper place (there was a roll of wallpaper by my desk) that I randomly emailed saying that I hated my job, I didn’t know what I was supposed to do and asking if I could be of any help to them at all. I ended up doing some spreadsheets for them and they sent me a box of biscuits at Christmas.

Eight till six.

No we were trained in all of the products. No google at all.

Yes we worked for all
Of the companies at the same time.
It was all products under the Unilever brand

Yes we mostly got people
Ringing for recipe books.

Sex pests at least once a day in pot noodle and Vaseline.

About ten percent called just to say liked the product.

People didn't seem surprised when we answered.

Yes people rang, took about 100 calls a day I think it was a long time ago.

Was hands down the most entertaining job I've ever had.

People ringing in to say washing powder has stained my knickers. They would send them in with skids!!!!

We'd send them back saying powder doesn't cause skids. Obviously worded better than that. Usually with a voucher for goodwill.

We got lots knickers and dressing gowns with skids.

Blanchem

Usually to complain about something.

Recipe requests.

To tell us they had 138 teabags in a 140 box. (It's done by weight the bags are an average count).

To ask if they could freeze stuff.

Prank calls of kids.

Calling because they got an extra or one less fish finger and it's caused murder splitting them with the kids.

All day every day it was different. Not boring at all you could never predict a call content.

Were callers kind to you?

Mostly yes.

@HouseyMcHouseFace that’s funny but also really nice!

God when I was a kid we used to call the numbers on the back of packs of sanitary pads. We were pre teens and so fascinated by them. We always asked for samples.

@HouseyMcHouseFace I really want to know more about this job! Did you ever figure out what you were meant to be doing? Did your employer ever complain that your work wasn't getting done??