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Original poster

Dear MN, you are basically unusable.

34 replies

SeedyHotel · 28/04/2025 14:25

I can’t currently use this site for more than a few minutes. It lags, it freezes very often, and it heats my phone up (new iPhone 16, fully up to date, cookies cleared regularly) to the point I have to switch it off, within about 5 minutes. This has been a problem for months.

I’m pretty sure it’s an advert problem. I have no idea why this site is unusable but others I can use without issue.

If this is a problem for me I’m certain it is for others.

Tbh my life would probably be more productive without MN, but presumably for you this site relies on users?

Any chance this could be fixed?

OP posts:
New posts on this thread. Refresh page
queenofthesuburbs · 15/05/2025 14:06

Agree that it often freezes and then won't allow one onto a different site

NanTheWiser · 15/05/2025 12:08

Bumping this, because I’m having the same problem for the last week or so. iPad/Safari/ 18.5, everything freezes, and can’t load other websites after using MN. I have to force/quit Safari, then reload if I want to browse any other site.

Please do something about it, MNHQ!

MNHQ
BeckyAMumsnet · 07/05/2025 10:04

Hi everyone. As you'd imagine, we're very keen to find out what is happening. If you're able to book in a call with us to show us these issues in real time, we'd very much appreciate it. If you're interested, please report this post or email us [email protected] and we'll be in touch with more info. Thanks.

NHSisOver · 06/05/2025 11:26

I tried clearing my entire browsing history (which then causes great inconvenience to myself) and it made no difference.

AllyCart · 06/05/2025 08:31

Once Safari is similarly clogged up with MN's broken ads you'll have the same issues as you did with Chrome.

It seems the only way to solve it is to clear ALL the data for ALL websites from whichever browsing app you're using on your device. You could maybe figure out which specific sites to clear out but it's not as simple as just deleting data for 'Mumsnet.com' because the ads can be from different URLs.

This thread www.mumsnet.com/talk/site_stuff/5123498-constantly-crashing-and-freezing?page=5 talks about deleting the MN data (last page) but there are other threads where the same advice is given and many report that they had to delete data for ALL sites.

Of course doing this means you'll lose any autocomplete entries (passwords for the sites, etc.) from your browser, and then in future weeks/months when you've just finished putting them all back, it will be clogged up with MN ad rubbish again. 🤷🏻‍♀️

LudvillasCave · 06/05/2025 08:08

NHSisOver · 06/05/2025 07:47

Rather annoyingly I’ve found that the problems don’t exist if using safari browser. I prefer chrome though so having to switch browsers for one website is getting old pretty fast.

I use a safari browser and there are issues

Ddakji · 06/05/2025 07:51

I don’t use the app, just via Safari on my iPhone/ipad.

no problems at all!

NHSisOver · 06/05/2025 07:47

Rather annoyingly I’ve found that the problems don’t exist if using safari browser. I prefer chrome though so having to switch browsers for one website is getting old pretty fast.

queenofthesuburbs · 05/05/2025 10:52

My phone was getting VERY hot too and I was about to ditch it and buy a new one! I won't do so now I hear others are having the same problem

I don't like the App because it doesn't mark where you last left off reading, which is irritating.

BananaRamas · 05/05/2025 10:47

Have you tried logging in? They don’t come up as much for me! And when I don’t, I just click the X and it disappears?

changednameagain1234 · 05/05/2025 09:35

@HebeMumsnet please could you give an update.

Mn can work fine for say 10 mins, then it freezes, error codes etc.

It has been happening for over a week

MadamCholetsbonnet · 05/05/2025 07:55

I’m also experiencing these issues and the frustration means I’m using the site far less.

purplemunkey · 04/05/2025 11:47

Yes agree - it makes my phone heat up and drains battery. I won't use it on my mobile anymore.

AllyCart · 04/05/2025 11:29

HebeMumsnet · 30/04/2025 10:07

Hi there @SeedyHotel. Can we ask you to go into your settings and check how many posts per page you are viewing? If you have it set to 'all' it's worth changing to 50 posts per page and then saving that preference.

It's nothing to do with settings.

It's the the ads screwing everything up.

There have been many threads on this.

NHSisOver · 02/05/2025 08:34

Same x 1000! The last couple of months have been ridiculous. Takes ages to load, freezes, clicking on thread links doesn’t work. It’s actually making me abandon the site more often than not. I’ve cleared my cache, made no difference. iPhone 14 user and I’m near enough ready to give up altogether as it’s too frustrating, like living with dial up internet again.

Allseeingallknowing · 01/05/2025 20:38

On Google it said just now, Your connection isn’t private!

Somethingthecatdraggedin7 · 01/05/2025 20:37

I agree. And since my last update on my ipad it seems even worse.
Definitely the ads. I understand that advertising pays for the site but there needs to be some way of still ensuring it remains usable!

Allseeingallknowing · 01/05/2025 20:27

Same problem on ipad, changed to Safari from Google , ok for a while then freezing.

Original poster
SeedyHotel · 01/05/2025 20:24

HebeMumsnet · 30/04/2025 10:07

Hi there @SeedyHotel. Can we ask you to go into your settings and check how many posts per page you are viewing? If you have it set to 'all' it's worth changing to 50 posts per page and then saving that preference.

I’m on 25 posts per page.

OP posts:
Original poster
SeedyHotel · 01/05/2025 20:24

LudvillasCave · 28/04/2025 21:03

I get this on mumsnet with DuckDuckGo – no other websites!

On mumsnet there is also a thing where I can’t copy and paste anything – if I try to highlight text, it ‘pulls’ the side of the page, and it either refreshes or navigates to a different page.

Show quote history

Yes, same here. I mentioned it a while ago, but it’s still a problem 🙄

OP posts:
limefruit · 01/05/2025 18:01

Safari on iOS is unusable. Video ads popping up at the top of every single page (draining data and battery) - I swear these are the same ones that people complained about a few years ago - bizarre mix of microwave cake recipes, bingo ads, and people talking about their child's blood transfusion. Then I'd say one out of every three pages re-loads, sometimes multiple times, due to an error.

CamillaMacauley · 30/04/2025 17:16

HebeMumsnet · 30/04/2025 10:07

Hi there @SeedyHotel. Can we ask you to go into your settings and check how many posts per page you are viewing? If you have it set to 'all' it's worth changing to 50 posts per page and then saving that preference.

Ages ago that didn’t work for me. I had to do some sort of cache clearing? Someone at mnhq gave me step by step instructions. This was on my iPad I think??

MNHQ
HebeMumsnet · 30/04/2025 10:07

Hi there @SeedyHotel. Can we ask you to go into your settings and check how many posts per page you are viewing? If you have it set to 'all' it's worth changing to 50 posts per page and then saving that preference.

changednameagain1234 · 30/04/2025 08:17

It’s not just me then!! Please can you advise how to stop it Mumsnet?

LudvillasCave · 28/04/2025 21:03

Malvala · 28/04/2025 15:30

I’m still suffering with random webpage refresh on Chrome iPhone. It’s so annoying that I just close the page.

I get this on mumsnet with DuckDuckGo – no other websites!

On mumsnet there is also a thing where I can’t copy and paste anything – if I try to highlight text, it ‘pulls’ the side of the page, and it either refreshes or navigates to a different page.