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Banner advert in the app

466 replies

MagicFox · 19/03/2024 09:40

Hi MNHQ,

There's a banner ad appearing in the ap (at the top) that makes the app visually really annoying to navigate. Will it be there permanently? It would be less bad at the bottom! Thanks!

OP posts:
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AllLopsided · 28/03/2024 22:59

In fact in that unintentionally apt example that I just posted, there are only three - THREE!!! lines of text visible! Come on Mumsnet, is this really the experience you want to give users?

AllLopsided · 28/03/2024 22:43

I stupidly upgraded the app a few days after I read this post and made a note never to upgrade again HmmShock

With the ad at the top and the ads midway through, in landscape mode more than half the screen is ads.

I agree the one at the top is especially annoying because it acts like a barrier to the rest of the page. I have arm ache from trying to get the post content at eye level on my iPad. Most people read what's at the top of the page and scroll to bring what's lower down the page nearer the top. @BeckyAMumsnet do you not want users to read any content at all? Kind of eliminates the point of a chat site, no?

Banner advert in the app
JaneJeffer · 28/03/2024 10:08

Seems they don't reply to emails now either

EarringsandLipstick · 28/03/2024 08:09

Clearly MN don't care at all though! Their response on this thread has been truly awful.

WobblyLondoner · 28/03/2024 08:05

I’ve tried deleting the app and just using the web version on my phone (which is where I mainly use mumsnet). But that isn’t much better (in fact the ads are even more prominent). It’s definitely affecting how long I am on Mumsnet - no bad thing I suppose but not really what Mumsnet want I suspect.

JaneJeffer · 28/03/2024 01:57

Ugh it's giving me motion sickness trying to read with that thing constantly moving. I am going to send you a screen recording by email @BeckyAMumsnet seeing as we can't post them here (or do anything much)

HumerousHumous · 27/03/2024 19:16

Yes, MN please...every time I reopen the app, it crashes....
The banner ad is horrid. Can just about cope with the mid thread ads but these are awful. Please get rid of them.

schoolescapee · 27/03/2024 18:57

Any updates on this?

EarringsandLipstick · 26/03/2024 22:02

@BeckyAMumsnet

Look at this.

Another example of the ridiculous amount of actual text / posts that remains, with banner & inserted ads. Just stupid.

Banner advert in the app
EarringsandLipstick · 26/03/2024 21:09

@prettybird

Agreed! Today I just checked on the desktop version (till now!) which is probably a lot better for me, but as you say, presumably not good news for MN, that so many of us will no longer engage as much.

EarringsandLipstick · 26/03/2024 21:07

ErrolTheDragon · 26/03/2024 09:59

The fact the ad space is fixed at the top. It's taking up space, as above, but is also right in the key eyeline permanently.

Worse than being right at the top, it's between the top bar and the posts. I've accidentally clicked an ad (once a gambling Install buttonHmm) when going for flip screen, filter or back arrow.

Very good points. Thjs is it exactly.

Gazelda · 26/03/2024 18:39

theatremachine · 26/03/2024 16:48

My phone overheated earlier and wouldn't charge. Checking the apps I had open, Mumsnet was draining 27% of my battery. The nearest to it was WhatsApp with 7%.

Once I force closed the app, my battery charged normally. Just a tip for anyone who's running the app in the background.

Ditto.

I'll not be scrolling MN on my phone from now on. My phone got incredibly hot and battery ran right down.

Tarkan · 26/03/2024 17:59

For those having battery draining issues. It's been something that's been going on for months. Mine is ok right now but it seems to be an on and off thing for many people.

www.mumsnet.com/Talk/site_stuff/4901915-battery-draining

Newtonianmechanics · 26/03/2024 17:17

BeckyAMumsnet · 25/03/2024 13:14

Thanks, everyone for sharing your feedback. We realise that the introduction of banner ads has caused a fair bit of frustration and we will give your comments here due consideration. The ads you’re seeing are a standard format commonly used across the internet and in line with the set-up of the site. However, if there is a particular ad that is causing problems for you, please do let us know, preferably with a screen recording so that we can quickly locate it.

They need to go. Its putting us all off. Standard or not. It is physically painful for my eyes and head.

theatremachine · 26/03/2024 16:48

My phone overheated earlier and wouldn't charge. Checking the apps I had open, Mumsnet was draining 27% of my battery. The nearest to it was WhatsApp with 7%.

Once I force closed the app, my battery charged normally. Just a tip for anyone who's running the app in the background.

MaggieFS · 26/03/2024 11:20

Same here. It's been a week now and they haven't even properly understood the issues. I will get a lot of time back in my life!

prettybird · 26/03/2024 10:15

@EarringsandLipstick - that’s true. Although now that I no longer have the app, I now have to make a special point of going on to MN via a browser and have therefore drastically reduced the time I spend on MN (effectively now just checking in on threads that I was already following).

No more random browsing of active threads for me Shock

Probably a good thing for me Halo but a bad thing for Mumsnet Hmm

ErrolTheDragon · 26/03/2024 09:59

The fact the ad space is fixed at the top. It's taking up space, as above, but is also right in the key eyeline permanently.

Worse than being right at the top, it's between the top bar and the posts. I've accidentally clicked an ad (once a gambling Install buttonHmm) when going for flip screen, filter or back arrow.

MermaidEyes · 26/03/2024 09:53

EarringsandLipstick · 26/03/2024 08:50

Given that @mnhq don't update the app, and it doesn't have the same functionality as the desktop version, do you think that this is possibly what they want? Users to stop using the app?

As phones get more and more advanced, and people are expected to download and use apps for pretty much everything, MN will be losing users left, right and centre. Many of us aren't sitting at laptops or computers all day and find the app easy and simple to log on to and read. I hate using Mumsnet on a browser, the page is so busy I can't find what I'm actually supposed to be reading. Headache inducing quite frankly.

Lilifer · 26/03/2024 09:15

The only thing I can suggest at this stage is write an e mail to the CEO Justine Roberts, perhaps if enough people contact her about this then maybe something will be done because clearly whoever is in charge of the day to day running of this site couldn't give a shiney one about any of our opinions.

MaggieFS · 26/03/2024 09:09

The thought had crossed my mind Hmm

EarringsandLipstick · 26/03/2024 08:50

Given that @mnhq don't update the app, and it doesn't have the same functionality as the desktop version, do you think that this is possibly what they want? Users to stop using the app?

faxnoink · 26/03/2024 08:32

Another joining in to say I'll be deleting the app and will no longer be able to use Mumsnet. There is just no way I can read with an animated ad on my screen. At the moment it's some slot machine going crazy. Very unfortunate.

EarringsandLipstick · 26/03/2024 07:44

Here's another point @BeckyAMumsnet

The banner ads are basically illegible. (That's because they are not meant to be used on apps!).

So what's the point of them? Is the one I've attached advertising a jewellers? I don't know, as all I can make out is 2 rings 🤷🏻‍♀️

Banner advert in the app
SnowFrogJelly · 26/03/2024 00:56

BeckyAMumsnet · 25/03/2024 13:14

Thanks, everyone for sharing your feedback. We realise that the introduction of banner ads has caused a fair bit of frustration and we will give your comments here due consideration. The ads you’re seeing are a standard format commonly used across the internet and in line with the set-up of the site. However, if there is a particular ad that is causing problems for you, please do let us know, preferably with a screen recording so that we can quickly locate it.

Just to repeat what lots of other posters have said, these ads are not standard across other sites I use and the gambling ads are particularly inappropriate.
@BeckyAMumsnet
@MNHQ

Please take these ads down!