I’m training for a marathon for charity - I was doing this for Papyrus in memory of my daughters friend who committed suicide earlier this year.
I’ll admit, I’ve partly thrown myself into it because I’ve found it really difficult to deal with what’s happened, and doing something positive helped me cope with the grief. I’ve run on days I’ve not wanted to, I’ve run in tears, I’ve pushed and pushed myself forward because I wanted to raise money to make a difference.
Papyrus went into administration last week. All of my donations have vanished fromJust Giving - hundreds of £s. My entire page has vanished. Looks like donations are with the administration company, as unknown to me, Just Giving transfer donations weekly, despite my event not happening yet. Just Giving can’t actually tell me what’s happened - I was hoping they could refund my donors and I could ask my donors to donate to a new fundraising page (not set this up yet - still waiting for an answer from Just Giving)
As far as I was aware, if I cancelled my event I had the ability to refund donors. So I am unsure as to why my charity no longer being in existence means my donors money disappears. Just seems wrong to me.
I’m now weeks off my event with no donations. I was doing all of this in the hope that my donation would make a difference to somebody. I feel like I’ve just thrown a load of my friends and family’s donations at administrators. I’ve nothing to show from my effort. I was so proud of myself. Now im just like - what’s the point!!!
Would I be unreasonable to set up a new Just Giving page and send this round to everyone? I feel ridiculous sending a link around again Obviously wouldn’t expect people who have donated to donate again, unless we can get Just Giving to refund them