Has anyone got any advice? I ordered all new kitchen appliances on 11 August from Appliances Direct, the delivery was quoted 3-5 working days, I finally after many phone calls got my order delivered on Wednesday, except my oven was missing & the technician refused to fit my gas hob as he quoted my extractor was 1.5cm too low. I have spent £3k with this company, the oven, fitting, disposal of my old oven & the fitting of the hobs amount to nearly £800 that I can't afford to lose. The customer service for both the company I bought the appliances from & the contractors who deliver & fit the new appliances is all based in India, I can't get to speak to anyone who will help me, they just keep on blaming each other, I have asked to speak to a manager & they refuse. I've had to go & buy a small fridge to use until my new one was finally delivered, I'm surviving cooking with my air fryer & the microwave, I'm disabled & so stressed out, I'm not sleeping with worry, can anyone advise on how I can get this sorted quickly? Ideally I would like a refund so I can go elsewhere, I have emailed the head of customer service but have had no reply.