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Original poster

BST Hyde park guardian + child ticket

40 replies

Wanttohelpbuthow · 04/07/2025 22:49

Me & my husband bought 2 guardian + child tickets for BST Hyde Park. Our children are between the ages 2-9 and this was the info shown before purchasing the ticket (screenshot below).

I’ve since joined a Facebook group for the event and people are saying you need one ticket for the child and one for the parent separately. So I’d need 4 tickets total.

Have I read the ticket completely wrong?

BST Hyde park guardian + child ticket
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mindutopia · 05/07/2025 09:06

To me that very clearly reads as the ticket admits one child and one accompanying adult with that child.

I think the price difference is to encourage families to attend and to account for the fact that as an adult with a young child, you won’t stay as long or fully use the facilities, hence cheaper.

I wouldn’t trust some random person on Facebook. The average person isn’t very clever and my guess is they are trying hard to convince themselves why they spent double for their tickets.

MiddleClassProblem · 05/07/2025 08:59

The person in the other thread didn’t same as you. I would post on that thread to ask as they were there yesterday.

Original poster
Wanttohelpbuthow · 05/07/2025 08:00

Some people on the Facebook group are replying to me saying differently, essentially I’d need 4 tickets. I’ll just have to go and hope for the best! Hopefully not end up with 2 very upset girls!

OP posts:
itsgettingweird · 05/07/2025 07:51

If you brought a garden and child ticket that is the ticket for the child over 2.

Of you tried to take a child over 2 in without a child and guardian ticket they effectively wouldn’t have a ticket as the ticket would be adult only.

Agree the wording is confusing but your actual ticket should say Guardian and child. Therefore each ticket admits 1 guardian and 1 child.

SnottyLittleMango · 05/07/2025 07:41

I also read that as child under 2 = get in free without a ticket, and the tickets you've purchased are good for one adult and one child aged 2-9

Original poster
Wanttohelpbuthow · 05/07/2025 07:36

cropped to cut out my name

BST Hyde park guardian + child ticket
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Original poster
Wanttohelpbuthow · 05/07/2025 07:34

I really don’t understand it. I’ve bought 2 tickets it says - I’m very anxious to go all the way there (not close) with my 2 daughters and get turned away! They’d be heartbroken

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MiddleClassProblem · 05/07/2025 07:02

HouseholdBudget · 04/07/2025 23:44

Given that they are sold in pairs, you must surely need 2 pairs for 2 adults and 2 kids aged 2-9. Otherwise, surely everyone would buy a guardian ticket instead of general admission because it would be £44 cheaper per adult.
It seems like a very confusing way of selling tickets though. Why not have an adult price and a child price, and people can buy as many of each as they need?

I think they won’t let you in without a child plus have limited amount of these to sell. Everywhere seems to say that this is a combined ticket for one adult and one child, you likely have two tickets on the day.

The all children over 2 must have their own ticket is just in reference to under 2s being free and not needing one I think.

It’s mad how much cheaper it is but google AI says it’s to encourage families to come.

I also found this thread and they would have gone yesterday so it might be worth asking here or reaching out to the OP.

https://www.mumsnet.com/talk/music/5248095-help-needed-with-tickets

Help needed with tickets.. | Mumsnet

Hello, Myself, husband and two children were gifted tickets as a Christmas present to watch a concert at Hyde park BTS this July. However, the ticke...

https://www.mumsnet.com/talk/music/5248095-help-needed-with-tickets

HouseholdBudget · 04/07/2025 23:44

Given that they are sold in pairs, you must surely need 2 pairs for 2 adults and 2 kids aged 2-9. Otherwise, surely everyone would buy a guardian ticket instead of general admission because it would be £44 cheaper per adult.
It seems like a very confusing way of selling tickets though. Why not have an adult price and a child price, and people can buy as many of each as they need?

MiddleClassProblem · 04/07/2025 23:27

Ok I just searched this up on TikTok and found a video from a lady who took her 2 year old last year

BST Hyde park guardian + child ticket
Original poster
Wanttohelpbuthow · 04/07/2025 23:18

By confused by the price I mean I did think it was very cheap.

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Original poster
Wanttohelpbuthow · 04/07/2025 23:17

The ticket was £86 vs general admission (just a standard adult ticket) was £130. So I was confused by the price. To add further confusion I’ve asked their AI chat and had these responses but then dug deep into the website and found the second screen shot on the terms and conditions page.

BST Hyde park guardian + child ticket
BST Hyde park guardian + child ticket
BST Hyde park guardian + child ticket
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sparepantsandtoothbrush · 04/07/2025 23:07

No idea really but the last sentence does say "All children aged 2 and over must have their own ticket".

It looks confusing!

Fluffycloudsfloatinginthesky · 04/07/2025 23:07

To me it reads as if it gives access to both a child and guardian under the one ticket. How much were the tickets? That might give a clue.

Original poster
Wanttohelpbuthow · 04/07/2025 23:03

Anyone? Panicking!

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